Caliber Collision, Kissimmee FL

Fantastic experience. Great work and communication. Treated my truck like it was their own. Highly recommend

Totally pleased with the excellent work they have done for me in this workshop, the manager is a tremendous person as well as all the staff with very good communication and good vibes 10/10

They told me it was for one day and it took a week! They are very smart, they say that they have the lie, as and that they will do quickly so that people leave the car and they say that the company gave them the car and it is not

It was a wonderful experience with Caliber Collision in Kissimmee FL. They repaired my damaged bumper, quarter panel area and reflector from a car accident. I was constantly updated on repair status. My car was returned to me cleaner than when I gave it to them for repairs! Thanks!

I was recommended to this location in regards to some concerns with my bumper. They were courteous, professional and very communicative. They worked with my schedule and kept me updated with the changes. Matt and Elizabeth were there to help every step of the way. Would definitely recommend!

We had an accident and our Truck was Tanken to Caliber in Kissimmee. I can not say enough about how good their customers service! Even with issues getting parts right now Caliber went above and beyond to keep us informed and answer any questions we had.
We received our truck back in 100% shape and could not thank Caliber's team enough!

Had an amazing experience at this location! The entire staff was so polite and helpful. Will definitely be going back in the future for any car repair needs!

Love this place! They keep you updated/informed during the repair process. They did some body and paint job on my 2016 VW Jetta and it turned out to be the exact same color and the quality of the job was amazing. They really did an excellent job, the staff is really nice, friendly and polite! I definitely recommend this place!

I was backed into a few months back and the insurance sent me there for the repairs. The show confirmed the repairs but the insurance mixed up the information and ended up doing a extra 1800 bucks worth of work to the guy. They didn't realize their mistake till too late and wanted to charge me for it. That's when Buddy stepped in and helped me get in contact with their manager and sort everything out. Great service. If you need a repair guy look for Buddy. He'll take care of you

Caliber Collision did a great job with my car. They were timely with getting my repairs done and prompt in responding to any questions I had.

Got hit by careless driver causing body damage to my truck
Their insurance took responsibility THEN GAVE ME MAJOR FAVOR by sending me to their body shop
CALIBER COLLISION
Service…EXCELLENT
Communication…EXCELLENT
Overall satisfaction…EXCELLENT

Unfortunately I was involved in a hit and run while parked. My insurance company recommended caliber collision. I made the appointment right away and at the same time the staff was open and honest about the time it would take, process, and scheduling. The staff at caliber collision kept open communication throughout and even completed the work ahead of schedule! In addition to their open communication, the staff was knowledgeable, friendly and welcoming! I highly recommend caliber collision! And, if I ever need body work again I will certainly head back to caliber collision!

Great customer service and communication. Dalton was especially helpful and made a stressful situation pain free! Thank you Dalton!

I had a minor accident while on vacation. When I returned home, I went to Caliber Collision to have my car repaired. I am so glad that I did! The service was absolutely fantastic, the repairs looked like brand new and they had detailed my car when I picked it up! I couldn't have asked for anything more! And James was totally AWESOME!

They were able to fix the hood and bumper and was able to fix the over heating that my vehicle was experiencing. They also did it in a very timely manner.

Horrible turnaround time and communication my car has been in the shop since November and it’s going on to April and have no updates on a rear body panel coming in. After weeks of asking for an update and photos they finally said something and sent me a few. Told me they expected the part to come in mid march and work to be done by the end of March and they would call me once the part arrived. I never got the call about the part needed arriving. I have emailed, and sent texts out to my rep and the GM. No response. Was worried to post a review because they still have my car and now I am worried they won’t install the parts correctly but they have left me no choice.

Caliber did an excellent job on the repair. They were very helpful and courteous throughout the process; they were fantastic staying in touch and keeping me updated along the way. The only area that was less-than-desirable was the waiting time for completion; however, this was due to parts availability and had nothing to do with Caliber. Highly recommended!

I feel like the customer service is great. Communication is great. The paint and body work was good. Welding was incorrect. So I'm returning my vehicle to be fix on muffler pipes.

Excellent customer service and I am completely satisfied with the work done with my automobile, the job was completed in less than 3 days.
From the beginning until the end the staff was very friendly and professional.

My wife had an accident a few months back and they did a phenomenal job repairing her car.
They were great about communication from start to finish.