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Caliber Collision, Hollywood FL

Address 5900 Washington St, Hollywood, FL
Phone (754) 816-1701
Hours
Monday7:30am-5:30pm
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-5:30pm
Friday7:30am-5:30pm
Website www.caliber.com/find-a-location/hollywood-fl
Categories Auto Body Shop
Rating 4.1 15 reviews
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Caliber Collision reviews

15
Sort by: date highest rated lowest rated most helpful
Mike
January 04, 2024 12:32 pm

Very impressed with the service received! They kept me informed throughout the process and finished the repairs in a timely fashion letting me know how long it would take. Car was very clean when I picked it up too! Overall great job!

Eric
January 03, 2024 2:48 pm

They kept me informed on everything while working on my vehicle. They are very Professional and Trust worthy. I highly recommend them to anyone.

Joe
December 26, 2023 1:16 pm

Most horrific customer service and lack of professionalism. Did not communicate effectively and left broken parts in my vehicle for me to dispose. When being updated staff was not honest or transparent about repairs that were done.

Dallas
December 25, 2023 4:32 pm

The whole process was quick and stress free. John and Dana were so helpful through the process. I was updated every day on the progress of my car and even with the holiday, they were able to repair my car quickly. They handled the insurance claim and were transparent through the whole process. 10/10 would recommend everyone here for friendly and great service. Most people leave the mechanic upset, I was so happy. Not a single complaint!

Marlen
December 13, 2023 9:45 am

I recently had my car repaired here, and they were the best. It all started with excellent customer service, then they texted me to keep me updated (this was my choice), finally they delivered my vehicle looking brand new, and ahead to the 12-20-23 date they had given me! I can’t thank them enough for their excellent work!

Magaly
December 09, 2023 1:10 pm

My experience at Caliber Collision was fantastic and pleasant experience. When at first walked in, I was welcomed by the staff which i would say they were very informative in regards to my situation. Julio was waiting and explained all about my needs, I was very grateful 100% I’m definitely coming back with any problems in the future also recommend to my family and friends

Genesis
November 30, 2023 6:53 am

From start to finish, they were amazing! They kept me updated every step of the way and not to mention how helpful and knowledgeable Johnny was. He kept me informed and had my car done pretty quick. First shop ever that i had such wonderful experience. Thanks so much.

Liliana
November 26, 2023 11:55 pm

Excellent service repair and best customer service. Keep you informed by phone and text on status of repair. Finished early than expected. Service with rentals and return car at same place. Clean location and staff is great! Recommended 100%
Johnny agent was great!

Epic
November 23, 2023 10:33 pm

They stole my wallet from the glove compartment and after the dent in the door was fixed I now have a loud wind sound coming thru the top of my window. And the the little window by the mirror, the rubber seal is coming out not even pushed all the way in. Probably more wind sound coming in through here.

Roxanne
November 17, 2023 11:50 am

I recently had my car fixed by Caliber, and it was a good experience overall. The service provided was efficient, the staff was helpful, and I was satisfied with the results.

Eric
November 16, 2023 5:12 pm

Went there to repair my car through insurance. Took over a month to repair and keep telling me it's ready tomorrow for a week n I already gave up my rental. When I finally got the car they forgot to put the spoiler on then driving back home car shut off on me because they forgot to tighten the wires on the battery. Then I notice they didn't put the emblem on back on. Then I call and they said come in they got it there when I came they say they have to order it. Still waiting couple weeks now. Overall they did an ok job on repairing the car

Elsa
November 07, 2023 10:56 am

First time having to fix a vehicle couldn’t be more happy to have chosen Caliber!
Highly recommend.

Renee
November 06, 2023 5:14 am

Great service, they communicated often about my repairs. It was an easy process with the repair and rental car.

Henry
November 04, 2023 12:59 am

This is the worst place to take you car, if they see you car doesn't have a lot of damage they will refuse service even my insurance paying for it. I will not recommend this place.

Maria
November 01, 2023 11:01 pm

Very professional, thorough, knowledgeable and polite. Love the text message with daily updates.

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