California Closets - Ft. Lauderdale, Fort Lauderdale FL

Had an appointment for a designer come to our house for a first consultation fairly quickly, Natalie was on time and clearly had experience with measurements and drawings. My issue was her attitude.
Telling my husband to tell me the things she was saying to me when I was right in front of her and calling me “babe” when answering one of my few questions that she wasn’t happy with were enough for me to know that I wasn’t going to proceed with this company. I guess for you to have great reviews mean that not all your designers are rude.

Sybil is very professional, an artist and have already recommended her to friends and neighbors.

California Closets did an outstanding job with my new closets! I love to be organized, and the closets are not only functional but also gorgeous! Spectacular experience.

Michael truly went above and beyond to design our dream master closet and pantry. He took exactly what we envisioned and went from there. What a truly talented individual. So happy we got paired up with him. He drew exactly what we told him in the field and made it happen with very little revision. Thank you Michael!

Worst experience! It started out great, loved my design, loved my salesperson and was super excited to have my custom 12 ft wall built out. Sadly once my salesperson took my credit card and signed contract she was GONE in 60 seconds. Never followed up, never came to check on my job, told me several times she would come by and never did. I had missing parts and wrong size doors and only after 6 weeks of calling and complaining and then finally calling BBB did I get someone's attention. The corporate office got involved and this Ft Lauderdale/Coral Springs location then sent a guy out to finish my job. Even after all that did I even get one phone call from them to see if everything was ok NO, did my salesperson call to check in on my finished job NO. Nothing from her! I had so many more projects and I will be looking for a different company. 60 secs after the service guy finished my job they hit my credit card for the last 10% desperate for their money and still not one phone call to follow up on the job. The WORST CUSTOMER SERVICE. Nice product but BEWARE IF YOU HAVE ANY ISSUES and they only sent ONE GUY to build a 12 ft wall which they told me would be 3-4 hrs and one guy took about 8 hrs. Again why pay 2 guys to get the job done sooner for the customer when you can send ONE and pay less. Cost me 4 different days to be off from work to be available for repairs and one day no one even showed. Switch and bait!

From design to finish, Caroline was right there with us. What a treat to have such personalized service.

Caroline was here immediately after I called for an appointment. We got along great and had everything set up pretty quickly. I had lots of changes and she was always ok with it. The install day came and went off without a hitch. Had a few words with the guys, but it all ended up beautiful.

Danielle from California Closets was a pleasure to work with!
She was super efficient, very helpful and very thorough in the subject matter!
She was prompt with responses and always willing to help.
We loved how our closets came out.
We would highly recommended giving California Closets a try.

Danielle is amazing! She does an extremely thorough job and takes the time to really outfit a home with a customer’s wants and needs. We were so lucky to have her working on this project with us!

Very professional service and pleased with the bookcase we purchased. Caroline did an excellent job the the design.

Wendy Kis, our California Closet designer, very patiently helped us design unique cabinets to house storage and speakers in our music room. Speakerworks, a company in Oregon recommended California Closets as a company that could meet our specific needs with a custom product. We are extremely satisfied with the result.

I love my new pantry and guest closet. Such an easy process and delivered and installed on time! I will definitely use this company again!

I now have the pantry of my dreams. Danielle was amazing and worked with me until we came up with the perfect design. The installation took only one day and no mess was let behind. I would 100% use this company again, and have recommended it to several people since. Thank you Danielle.

I have used California Closets an numerous occasions and have always been delighted with the results. Sybil was super helpful and professional. The process from beginning to end took one week. Mat the installer was terrific. Very happy with everything they did.

Great designers and beautiful installation. In home consultation and measuring. Quote received quickly, very responsive, have recommended to everyone.

Tai with California Closets was very professional and friendly. Her closet design gave us exactly what we needed in our new home and we couldn’t be happier with the craftsmanship.

Salesperson was friendly, knowledgeable and helpful during design process. Installation of closets was fair at best, with parts missing, one drawer installed without rails, and not enough pins to secure the shelves. Waiting for the second attempt to receive all the things I ordered and paid for.

While I had a nice initial design experience with Keri, the execution of the design was very poor and the subsequent customer service experience was horrendous. I was informed a few days before install that there would be a "tight" spot in the master closet. "Tight" was ok with me, however, when the closet was installed it was not functional at all. I could not use the closet as intended because as soon as I hung clothes on the double hanging rack that was going to be "tight", it completely blocked off access to the entire remainder of the closet. I immediately reached out to my rep, Keri, and when I didn't hear back after a few days (it was around the holidays), I reached out to the main office for assistance since this was time sensitive. It took 7 days to hear anything back from the main office, and when I did, they just asked if I ever heard back from Keri - which I hadn't. Then it took another 7 days for them to respond again saying Keri told them she did leave a voicemail. I never received a voicemail. I didn't hear from Keri since before installation. I ultimately had to hire someone else to take down the system and move a wall so that the closet can function properly. This cost me THOUSANDS. Extremely poor customer service, once they have your money they disappear. I'm honestly blown away at this experience as I thought California Closets was a reputable company and had chosen to go with them over a more cost effective competitor to avoid situations like this. I'll never do business with California Closets again.

Caroline from the Fort Lauderdale location was great to work with! She was very responsive and really listened to what we were looking for and made recommendations as well.

I was working with California Closets designer Danielle Hoyt.
She was a real pleasure to work with. I am beyond happy with my new closets.