Callaway Automotive Repair and Service

RUDE receptionist who turned out to be owner, by the name of Jessie. I never asked for a free diagnostic I asked for a ride along and you stated you charge for that as well as a diagnostic and kept talking over me even though I stated multiple times I am aware it’s not free. You had an attitude as I asked for today’s availability for a ride along, so I told you word for word “Ma’am I am aware I just want to know the price for the diagnostics”. Somehow that was taken as rude despite your attitude prior to asking for the fee. I did find service elsewhere with people with better customer service reps. Thank you, but no thanks. Respect is earned, not demanded!

New to the area with Infiniti QX50 and My radiator busted car shut down in the middle of family urgency 5hours away. My car was repaired including AC fluids freshly filled in less than 5hours! A Blessing! New found family mechanics! Thank you!

I took my car there a few weeks back. My husband and I just moved to the area & were looking for a reliable mechanic who was reasonably priced. We looked at Joe's reviews & choose this place. Needless to say the reviews matched the service I received. Joe was very nice & was reasonably priced. We just had some maintenance work done, but his work did come with a warranty (a pamphlet with details were given to me). I enjoyed my experience here & will be taking my car to Joe from now on!

The owner Joe is such a good guy. I needed my AC compressor replaced. It was a big job and he knew I didn't have transportation from his shop to my house. He was able to squeeze me in during the work day and did a little at a time so I could have a working vehicle to get back and fourth until the job was done. Great Guy, great Shop.

Awesome work and friendly. They offer military discount. Definitely calling them in the future.

I was referred here by another active duty military person. I can’t say enough good things about this shop. I honestly think they are the first honest auto repair shop I have dealt with here in Bay County. The only downside I saw was it took a week to get the vehicle in but I know people are going there all the time so they have a lot of customers. After dealing with shady auto repair shops, this shop is a breath of fresh air. Truly amazing people. The work was honest and up front, no gimmicks, nobody taking advantage of you like the other repair shop down in Tyndall Parkway. I will def recommend you to everyone!

Joe & Staff will give you an honest quote and does a wonderful job! Well worth any wait if the shop is booked up