Care Animal Hospital, Brandon FL

First time at Care. Everything was very clean, staff was pleasant and efficient. The doctor that saw China was very pleasant and caring and did not seem to be in a hurry at all. This was just a wellness visit and annual vaccinations but I was impressed and will continue to use them as my "goto" vets.

My Dog had receive the best possible care at Care Animal Hospital! We had taken him to Care from day 1. They are compassionate and kind not just to my dog, but to me too. He lived to be almost 19 years old. While all of the staff is wonderful, Dr. Chelsea Northam was a Godsend. As issues popped up in his later years, she was an out of the box thinker, always available for questions and her solutions not only worked, but I attributed to his long life. I totally recommend Care Animal Hospital!

I can’t even say enough about how impressed I am with this practice after only one visit. From the front desk, to the nurses, to Dr. Kane, the amount of organization, knowledge and Professionalism, cannot be matched. I have been in the Veterinary field since I was 11 as a volunteer, and moved up through the years to eventually run day to day at a large specialty hospital in the ICU; my standards for any general practice facility are high. This practice exceeded all of my expectations and met my standards with flying colors. I will not be taking my pets anywhere but to see Dr. Kane for general care moving forward. I would trust his practice to even run anesthesia if needed for my pets just based off of our conversation. They were affordable, compassionate and never made me feel uncomfortable. In our family our dogs are family, and I expect only the best, this place I trust will give them that. 10/10.

Always a great experience! The ample staff and vets are very thorough, taking the time to listen and address concerns about your pet. Animal people (vet and techs) are great with the animals and their owners. The office staff are great with the owners and their wallets. Jacob reminded the wonderful Cheryl to offer me the Veterans discount.

I was nervous booking a vet for the first time over an hr away from home. I have two American minipigs and when I got them, I could see one of three vets within 1/2 hr of my home. Those vets are no more. So i was willing to make the drive.

If you know pigs, they are always frightened, are change (or new experience) averse and very dense. My 71 lb baby with 3” legs must be lifted, in a crate, onto the back seat of a truck. When she arrives at our destination, her crate must be lowered to the ground. You cant open the crate; the possibility of a terrified animal fleeing for her life from the strangers surrounding her is high. To make matters worse, my daughter got sick with covid four days prior, so I had no help once I arrived and I didnt even know if I could keep my appt.

Well, I was given the choice of rescheduling or wearing a mask and having curbside service. I wanted the curbside service. The staff gently lowered her crate onto a cart and called me after her examination. Her gait was evaluated, her belly was checked (rash) and her hooves were trimmed WITHOUT ANESTHESIA. I had brought her favorite treat (unsalted peanuts) and the staff said that was all it took to gain her compliance. She was wheeled back, deposited into the back seat, and was just as happy and trauma free as could be. Dr. Shedden thoroughly explained the results of her exam and recommendations and even commented that, if medication didnt improve the gait issue, she would attempt an xray at a later date without anesthesia! (No guarantee on that). The staff said my pig was very calm and compliant. If you know pigs, that is huge! Being calm and gentle enough to gain a pigs confidence immediately is the greatest compliment you can give a vet and their staff.

So I am sold, and place my complete trust in Dr. Shedden. I highly recommend this clinic, especially for minipigs since there dont seem to be very many of them. You wont be disappointed.

Dr. Jon Rubinstein was amazing; we have a cockatiel that had damaged its wings, and I'm really glad he was in, as they saw him immediately, even though it was their lunch break. It's hard to find a vet that knows exotics, and I'm glad we live nearby.

This place is awesome from the front desk staff to the doctors. They are always helpful and always try to accommodate. Glad we made the switch for our pups. They are in great hands. Special thank you to Kristin.

Our Molly Louise was seen for her annual visit and some vaccines.
Check in with Kelsey was a breeze.
Tech Aly was quick to get us into the room. Molly gets nervous every time she visits, and once again, Aly quickly won her over with peanut butter! Dr. Brunson examined her and then came right in to tell us how our girl is doing.
We had a great visit and always trust that Molly Louise will get the best service from our friends at Care Animal Hospital!

We had moved to Tampa Bay and our dog had gotten happy tail. We took him to an emergency vet, who was affiliated with Care Animal Hospital. Within the next 24-hours we received a call from Care checking up on our dog.

Care has always been there for us and our dogs. From last minute appointments to routine checkups, they have been there. I recommend Care to anybody looking for a high quality Veterinarian, dedicated to your loved ones.

We had an appointment this morning to have our dog Dudley teeth cleaned, my wife made the appointment for 7: 30am, I arrived early at 7: 15am, I was the first person in the parking lot, I tried calling to let them know I was here but it went straight to voice mail, I talked to someone at 7: 30am and they told me they would have someone come out and get Dudley in a few minutes, at 8am nobody still came out, so I called again, and again they told me someone would be out in a few minutes, well, they finally came out at 8: 25am, by this time I'm really upset, so I let the person know this is no way to run a business, and I personally will not be back, someone could have at least come out to say hello, and let me know what was going on, this is no way to keep your customers happy. "Unprofessional"

Been going for 7 years but in the last year it’s gone severely down hill. I.e. Charging me an arm and a leg each visit but service sucks. Wait times atrocious. Also no care for walk ins experiencing a trauma. Literally not caring for their issues at all. Maybe they need to change their name. Sheesh. Don’t hate in this review because it is the truth. Y’all Just need to try to improve. But I’m switching to a different vet.

We just brought, a 3-5 week old kitten in. If you're a new client, the wait is definitely worth it! Everyone we talked with and saw all were very friendly and knowledgeable. Looking forward to being with you all for a good long time.

I'm extremely disappointed in this vet to be honest. They were kind but that's the only good thing I can say. It was our first and last visit here.

First and foremost the prices are outrageous. This must be the most expensive vet we've ever been to. Once you are committed to the intial prices you're pretty much locked in to the services they say you need at that point. We paid $450 for an exam, ear testing, and a few medications. That's bad but not the worst part. It's been about three months later and our poor baby is just as bad as she was before spending this money. Truthfully the right move at this point would be to get a refund but I'm sure that wouldn't happen.

I would advise to check out another get l unless you want to spend a large amount of money for your dog to not get better.

Staff was attentive, caring, and thorough. I was really impressed with the entire experience. When an organization treats animals like mothers to their children, you know you're getting the best treatment. Sometimes, bringing your pet to vet can be stressful, but at least you know your beloved pets are in the best hands.

Terrible vet, you can tell that they only care about money, wouldn’t take my frenchies ever again… Doctor Chelsea’s assistant had a really bad attitude towards my wife and difficult to deal with. Never ever again going back there. Couldn’t even cut their nails right

I have been going to Care for many years with my cats and dogs. I really missed Dr. Courtney when she was gone and I am so glad she has been back for a while now. They have always done a great job with my animals and they also do a lot of work with the cat rescue that I foster for.

We adopted a problem-child bearded dragon 8 months ago, and since then Dr. Rubinstein here has saved his life at least once. He is delightful to work with, and he obviously knows these animals inside-and-out; no amount of Googling and herp forum posting compared to one consultation with him, and we were never upsold on services or tests. He made sure we knew our options and communicated how practically helpful any particular test would be. Also, the front desk has always been especially responsive on the phone, and welcoming when we come in! Your animal is safe here - exotic or otherwise.

Very clean and welcoming environment. Front staff was pleasant and waiting room was great- had puzzles to keep my 3 year old busy, and offered coffee and water. Also large space to keep your pet away from others.

Dr. Rubinstein was great with my pet, very knowledgeable, and explained everything I needed to know. I did not feel rushed which is always a plus. Will definitely be recommending him to anyone with a pocket pet!

Seen on 5/4/22. Doctor was nice. Tech was Eny. Said she made appt Wednesday the next week for me but did not. Husband wasted time to take my cat in to be told there was no appt. Cheryl manager is going to contact me. I’m upset that this happen.

Got a call from an vet forgot her name. She said my husband step outside to call me and they were going to accommodate the appt but he left. My husband didn’t even go outside he step back from the counter so they can help other people while on the phone with me. I can hear the chattering of people.

What a mess