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CARSTAR Q-Collision, Lutz FL

Address 14812 N 12th St, Lutz, FL
Phone (813) 514-2467
Hours
Monday7:30am-6:00pm
Tuesday7:30am-6:00pm
Wednesday7:30am-6:00pm
Thursday7:30am-6:00pm
Friday7:30am-6:00pm
Saturday9:00am-2:00pm
Website www.carstar.com/locations/fl/lutz-15626
Categories Auto Body Shop
Rating 5 16 reviews
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CARSTAR Q-Collision reviews

16
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Joshua
January 15, 2024 3:51 pm

Received a tow. Their driver Don reached out immediately after being dispatched and confirmed all details with me. He arrived quickly and was very friendly and personable!

Sharon
January 07, 2024 8:02 pm

I highly recommend this shop. I was referred here by my insurance company. They are top notch. Not only did they do a great job on my car but the customer care is excellent. They gave me a ride to pick up my rental. When I came to pick up my care it was cleaned inside and out. Thank you guys for the awesome experience.

Paul
December 27, 2023 3:37 pm

Ben and his employees are awesome and amazing. They repaired and painted my truck and brought it back to factory finish better than the day I purchased my truck new! You will not be disappointed with Ben and staff @ Carstar Q Collision! Thanks again Ben!

Mark
December 18, 2023 10:03 pm

Great to work with. Responsive and timely. Work was done and exceeded expectations. Looks new. Would definitely recommend.

Michelle
December 16, 2023 6:53 pm

I received a tow I believe he said his name was Allen. Top tier service. You could just tell he was just happy with life itself. Red haired young man very cheerful I just got out of the hospital less than an hour before I broke down and was tired hungry and fustrated he came on the seen got my car on his truck and to my house with no problem within minutes and was just so cheerful and happy. He really made an aggravating experience a delightful experience. Thank you. I hope I got his name right

Juli
December 16, 2023 12:12 pm

This was my first time getting into an auto accident, and even when my insurance was extremely unhelpful Benjamin worked with me and i was able to pick up my vehicle in a super timely manner. The damage isn’t noticeable at all anymore and they even cleaned my entire car inside and out! I can’t recommend this company enough for any auto damage and repair.

Melissa
November 27, 2023 7:29 am

CARSTAR Q-COLLiSION was friendly and welcoming when I reached out regarding repairs for my daughter’s car. They were companionate regarding her unfortunate circumstances and provided excellent communication throughout the process. Her car looks as good as new! We are thankful for this positive experience!

Matt
November 27, 2023 2:15 am

Don was friendly and profession. Got the tow handled quickly. This was the most convenient and quickest tow I've had in my life.

Doug
November 24, 2023 1:55 pm

I've just had Ben's shop work on both my vehicles recently. They do awesome work! From my Dodge Grand Caravan to Lamborghinis, they do awesome work and at great prices! I highly recommend them. I've worked with Ben when I was with Jerry Ulm Dodge Chrysler Jeep. I've had him work on my vehicles since 2006! His is the only shop I do business with. He's reliable, with a quality goal second to NONE! You won't be disappointed. They're honest professionals, and that's why dealerships and individuals trust Ben's work. Simply put, their awesome professionals who do a great job!

Evelyn
November 23, 2023 10:02 am

Excellent customer service and support, fast service and excellency in quality. Thank you!

Tejan
November 19, 2023 5:10 pm

I am so grateful for the people who wrote reviews previously. I was suspicious of the rating, until I got an estimate and then shopped at other body shops. They not only had the best price compared to two other local shops, they also did the most thorough inspection/evaluation and explained all my options regarding parts and pricing. No surprise charges. They walked me through the insurance claims option and truly took care of everything from repair to paperwork. Excellent honest people. My car looks brand new. Thank you!

Gerri
November 11, 2023 11:40 pm

Everyone at the shop was very helpful. They took the car in for an estimate very quickly and finished the work on time. I am very pleased.

patricia
November 08, 2023 9:01 pm

I took my Honda in on a Saturday morning for a estimate on damage from recently being rear ended. The quite was prepared and I took it back the following Tuesday to leave for repairs. My car was finished Tuesday and Ben the estimator told me I could leave my rental and it would be picked up. I had the remnants of a magnet on the back of my car and it was removed and cleaned for me as well. I was kept in touch as to how the repairs were going and it was even finished earlier. I would definitely recommend this business, but I hope I don't need to use their services in the future!

Dana
November 08, 2023 10:10 am

Ben and Q-Collision did a great job in picking up our car that broke down today. He communicated promptly and kept me in the loop and got our car to our dealer which was over 60 miles. He texted when picking up and dropping off with pictures. Great service.

Brie
October 29, 2023 6:13 am

My recent experience with Carstar Auto Body Repair Experts was truly outstanding. The quality of their work is exceptional, and my vehicle looked brand spanking new. Ben, the owner, was a straight shooter, telling me exactly what to expect with a friendly touch. Maddie, the office manager, was incredibly accommodating. The team at the shop were nice and respectful throughout. Whether you have a standard or luxury vehicle, I wholeheartedly recommend Carstar Auto Body Repair Experts for their meticulous attention to detail and commitment to customer satisfaction.

Wael
October 22, 2023 4:20 pm

I am very satisfied with my experience with Carstar Q Collision. They did a great job fixing my car after an accident affecting the bumper and trunk lid. Ben and all the team are very professional, accommodating and friendly. My car now is looking brand new! Thank you so much for the great work!

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