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Carter's Towing, Ocala FL

Address 4125 NE Jacksonville Rd, Ocala, FL
Phone (352) 245-3123
Hours 12:00am-12:00am
Website www.carterstowingocala.com
Categories Towing Service
Rating 4.7 14 reviews
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Carter's Towing reviews

14
Sort by: date highest rated lowest rated most helpful
kemal
January 18, 2024 5:04 am

This business seems not to be doing well because they're making up charges and adding "administrative fees" and all kinds of creative additions to the bill to inflate the charges. Horrible and rude; have several times requested dubious information just to extend the length so they can charge more storage fees. Would steer away from them if possible.

Richard
January 13, 2024 12:30 am

Matt came out to my residence and getting our Jeep stuck in the front yard. He professionally addressed and odd situated and promptly and safely pulled the Jeep out with no damage to property. Highly recommended! They were dispatched off a State Farm ERS claim.

John
January 12, 2024 12:06 am

Matt was amazing and was super skillful in getting my vehicle out of my garage and onto the flatbed. Prompt, courteous and and awesome. He was a huge help in getting my vehicle to the dealership for repair.

John
January 05, 2024 1:43 pm

Matt was very professional and sympathetic. Arrived quickly and did an excellent job. Carter's towing is the way to go. Thank you.

Cheryl
December 29, 2023 10:09 am

Matt arrived quickly and provided great service. He was friendly and very helpful. He is the guy you want when your car is disabled. Very professional and very helpful. I would highly recommend him.

Elisabeth
December 25, 2023 9:18 pm

I was traveling from Daytona to Gainesville and had some car trouble. I ended up having to leave my car in Ocala/ Silver Springs over night. When I went to look for towing companies, Carter’s was highly rated. I called and inquired about rates and pricing. Everyone were really nice and kind to me. Of course, I looked at the reviews and seen Matt was rated highly reviewed. Once I decided to use Carter’s services, I got a call from Matt. He was prompt getting to me and dropping my car off. He was very kind and made my father and I laugh. Very friendly guy. I’ve always been a little apprehensive about using certain tow companies, but I can honestly say if I ever get stuck in a situation and I need a tow company, CARTER’s will be my first choice. Thank You Matt!

Robert
December 21, 2023 11:36 pm

Matt was absolutely awesome to ride with! He did a great job and very personable and fun to talk to. He needs a raise!

CrIsTaL
December 15, 2023 5:19 pm

Called for Roadside assistance and Matt came right away! Very friendly and courteous! Highly recommend them for ur services! Thank u so much again Matt!

Randy
December 13, 2023 9:53 pm

Highly recommended! Quick, affordable service with great communication. Very kind and courteous in the process helping to take the stress out of the situation. Don’t call any other tow service except Carter’s!

Chris
December 02, 2023 5:41 pm

They sent Matt out to give me a hand he was above and beyond Profesional kind and Courteous wich is few and far between with tow truck drivers I'm a first time user but am now a lifelong customer thanks again guys

Matthew
November 19, 2023 11:50 am

I had Tim. Absolutely amazing. I don't leave reviews but if u acknowledge my kids, I'll take the time to do this. Tim let my son help load My truck. He was so shocked. Now he says "I wanna be a tow truck driver". Way to impact on my boy! 5 stars all day. Very respectful and tentative. Absolutely amazing. Thanks Tim. My son has been watching the video I took all night. Wish I could upload for all to see. Thank you!

Carol
October 30, 2023 3:57 pm

If I could give a 10 star I would!
This company is not only extremely organized, they keep you organized too! They know their stuff and know how to do it well.
Professional, knowledgeable and AWESOME.
Highly recommend, so happy with my choice since I had to locate a tow company in Ocala when I live in Canada. I made my choice by instinct, reviews & their website.
When I inquired they got back to me ASAP.
They are everything they say they are and more, followed instructions perfectly.
Comforting knowing they are a tow company I can use confidently in the future.
THANK YOU Michelle, Richard & Zach!

Cilantro
October 27, 2023 2:13 pm

Helped us in a pinch on the fly. Adam were super accommodating and punctual. Helped us in a pinch.

Zoe
October 27, 2023 7:52 am

Michael and Adam from Carter's Towing were a huge help. They made sure our daughter's car was taken care of. Reliable service and honest advice.

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