Certified Collision Experts, Stuart FL

We were referred to Certified Collision Experts through the process of filing a claim with State Farm insurance after my husband hit a deer.

When my husband went to pick up the car after a little more than a week (which was less than the 2 week timeline they had told us to expect), he found out they had tried to call him to tell him it would be another day or so but had the wrong number on file.

What kept this from being a negative experience were their next steps. They provided my husband with a rental car free of charge for those extra days that were not anticipated. They also communicated with us about what time the car would be ready a couple of days later. And when I showed up a little early to pick up the car for my husband, they were responsive to my being in a hurry in between appointments - working hard to move up the expected pick up time so that I could exchange cars within my tight deadline window.

And the work on the car was excellent as well. Our 2011 car's front end is like new again!

I brought my employer’s 2010 Rolls Royce Ghost in for repairs to the rear passenger door. Not only did John give me professional service and a quick estimate, he was able to have the repairs completed faster than originally quoted and in new condition! Trusting John and the team here ended up saving us $40,000! Thank you for making the car and myself look good! I will be back with any future issues!

Great service! They were on top of the insurance adjusters when they tried to devalue their claim of damage which was obviously caused by the accident. Highly recommend.

Took my car here after an accident and they did an amazing job getting my car back to looking brand new. They had my car done ahead of schedule and returned it to me cleaned and looking better than I would have ever expected.

Best body shop around, i would not take my car any where else, staff is amazing and they do the best work

Excellent work repairing my damaged car. Smooth process from scheduling to estimate to repair to pick-up. Proactive communication. Great people!

Certified Collision is fantastic at the work that they do. Very quick turnaround time very caring and hardworking and exceeded my expectations. Definitely will be recommending them and telling everybody about what such great work they do definitely will be using them again if needed.

Certified Collision goes above and beyond! Brought my car in to fix the rear bumper. They quoted me a week's time for repairs.and it was ready in 4 days. Not only that, they washed, waxed, and vacuumed the car! The damage looked like it never even happened. And customer service is top-notch. Thank you guys so much!

I’ve used this body shop before which is why I chose them again, my prior experience was mediocre but not many options in Martin county. I brought my car in 3 weeks ago for an estimate, came to drop the car off 3 weeks later and they never bothered to check availability of the parts until after I’ve dropped off my car and gotten a rental. The shop had plenty of time to source the parts or move my appointment. Delays happen, but this place is disorganized, and has no issue inconveniencing a customer. I asked both the office staff and a technician why no one called to check on parts, I was told they don’t bother until after the car is dropped off for the appointment. I voiced my concern and got an attitude, when I called out the tech on his lack of customer service and organizational skills I got nothing but attitude and the conversation went right downhill. They have wasted both my time and money. They also told me that the insurance only covers part of the damage (not my insurance company) and that I have to pay out of pocket for some of the labor, because their rate is so high progressive won’t pay what they charge, so the guy who’s car got hit, has to pay out pocket on top of the other drivers deductible and the insurance payment. Poor experience all around, I couldn’t have asked for worse customer service.