Chase Bank, Boca Raton FL
| Address | 240 E Palmetto Park Rd, Boca Raton, FL | ||||||||||
| Phone | (561) 395-3401 | ||||||||||
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| Website | locator.chase.com/fl/boca-raton/240-e-palmetto-park-rd | ||||||||||
| Categories | Bank | ||||||||||
| Rating | 3.3 7 reviews | ||||||||||
Nearest branches Chase Bank — 2285 N Federal Hwy, Pompano Beach, FL, United States Chase Bank — 6500 N State Rd 7, Coconut Creek, FL, United States Chase Bank — 1319 S State Rd 7, North Lauderdale, FL, United States Chase Bank — 10585 Wiles Rd, Coral Springs, FL |
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Similar companies nearby Fifth Third Bank & ATM — 120 E Palmetto Park Rd, Boca Raton, FL Regions Bank — 2250 Glades Rd, Boca Raton, FL, United States Paradise Bank — 2420 N Federal Hwy, Boca Raton, FL |
Chase Bank reviews
7Sabrina, who I believe is the manager, is wonderful and Tellers are nice, but the bankers are extremely rude and not helpful. Zero customer service skills - even for a request to open up a new account. Don’t go there. Other Chase branches are close by, on Federal Hwy north & south. Much better.
Review is late.but NOT forgotten! I first met Aurora at another Chase Boca location; the day before. Unexpectedly, met her again at this location. I was thrilled! Aurora assisted initially with downloading the Chase app so I can make a deposit. Super sweet she is. EXCELLENT customer service, and she invited any questions I had. A pleasure to have her assist again. Truly a great Chase Associate Banker! Many thanks!
Excellent service. Would definitely recommend this location. They made everything super easy!
The service was friendly and helpful! The building this branch is located in is lovely.
This review is for the Manager Sabrina. I just called her. I tried 2 other locations first before reaching her. We all know how hard it is to get a "live person" on the the phone these days during the pandemic! And then when you get one - one that cares! Well Sabrina was very nice. I told her my issue and she told me I could handle it on on-line banking. She gave me the 800 number too but told me the wait times could be long. She even offered to waive fees if I had any to waive.
Worst branch ever! Since Karron left this place is horrible, I go there as a last resort. The staff definitely reflects the new managers unprofessionalism - its a shame, they used to be great and convenient!
This is easily the worst chase branch I’ve ever been to. I come here because I have to for my job and every time I come there’s an issue. They have no idea how to deal with a line. I was in front and had a big ish deposit and the guy started working on it, and then realized there were few people behind me and helped all of them before finishing my deposits he had already started. What should have been a 5 minute visit turned into a 25 minute ordeal. I get told my deposits are too big for the drive thru, and now they’re too big for the counter. What’s a guy to do?