Chase Bank, Fort Myers FL

Jeremy J.was very nice, respectful, and helpful. There was no wait. I came in bank looking like a bank robber. Lol. I’m a female of color and I had a hat on and sun glasses. Trust me I wasn’t looking my best, but Jeremy didn’t judge me. His co-worker next to him was nice as well. This was my first time going to this location. I’m not downplaying anyone else’s experience. I can only tell you about mine.

Went to open a new account and was told that they are unable to help me unless i make an appointment. Poor customer service

Horrible, I arrived to make a new account and they did not attend to me because I do not have an appointment or that every day they have new accounts they are starving with the workers of Cape Coral in any bank they want to work

Poor customer service. We have been told multiple different things by Chase Bank and all of their branches. Closing all accounts asap.

The people are nice. And it’s reasonably good service. There have been a few times where I had an appointment and it was not kept or started late. But overall it’s ok. Just another bank.

Your money or business is never good here if you're black. They'll put a hold on everything, don't believe me go to a place close to them that sells money orders, and try to deposit it. Good luck with that

Awful customer service every time. They can't do simple things without an appointment. Meanwhile they have time to sit and chat.