Chase Bank, Sunny Isles Beach FL

Unfortunately the nearest to my location Chase Branch with EXTREMELY UNPROFESSIONAL AND INATTENTIVE TO CUSTOMERS DEMANDS STUFF. Manager is useless!

Went in there asking for direct deposit form for our business account. No one including the manager could issue us a correct one, all their were referring to is a “chase bank policy” but why when we went to Aventura location of Chase Bank they were able to issue us EXACTLY what we needed? Not that hand writing form that you gave us which was unacceptable!
Manager, get to know your job and train your stuff better!

Professional employees, appointment required for a meeting!
I would like to recognize and recommend the employee Daria Budarina

Normally the drive thru at any bank is dirty, but this one is nasty gross! I know nobody cares but this one caught my attention to take my time for this review

I got an appointment for visit yesterday. And today when I have arrived they tell me: sorry, you don't have any appointment. Wasting of time.

The worse location you could ever see in Chase, please change the manager and head personal in this location, so they could finally start working and not making issues with clients, pls find professional stuff

Well, i was at this Chase branch last week to pick up a paydoff credit card letter I ordered over the phone, when I was there they asked me to provide two identifications, so I gave them my driver license and passport, then manager said well the name on the fax isn't same, I said yes because I changed my first name 4 years ago, then she said you need to provide an active ID with your old name to be able to give the litter. My question is, is there any way I can have two active IDs with different names?

Very rude and dismissive bank manager does not seem to want people to bank here.my grand mother closed out her acount due to the staff