Christmas Shop On the River, Fernandina Beach FL

Owner was extremely rude. She called us out because my toddler was near a Santa figurine. Made sure to tell us the figurine was $700 because she “didn’t want us to be surprised. ” She was insinuating he would break it even though his father was standing right beside him. We promptly left and will NEVER be back.

We were taking a $27 ornament off of an overcrowded tree and it fell/broke. We were planning to buy an undamaged one but the store was making us buy the broken one as well. They didn't offer a discount or anything even though the tree was over crowded and they did not have any others out. They later told me they had some in boxes in the back and I guess I should have known to ask. Horrible customer service and we will NOT be back.

Best kept secret for a Christmas store. I enjoyed seeing Black Santa’s and ornaments.

Overpriced. Found the same thing online for 3/4 of the price less. Compared other items and everything was significantly overpriced compared to online. Bought a very expensive item. Not even an hour passed and I tried returning it. I didn't even leave the downtown area and the item was still in the box. They wouldn't even try to contact the manager for an exception. They claimed they couldn't make an exception because the register didn't have a return button. If they would've worked with us, I would've recommended them. Now, I'm telling everyone I run into to stay away from this place. Hope it was worth the sale.