Citadel Property Management Group, Tarpon Springs FL

My daughter and I love Michaels. But their prices can be out of reach at times.it is a good place to go right after Christmas. You get really good deals on great quality wrapping paper and Christmas gifts.

Don’t even bother trying to contact them. They won’t return your call. They won’t return your email. I even showed up in person and they had a sign on the door saying not to even knock because they would turn us away and to just call the main line. What a joke.

We here in Village 3, Hammock Pine, experiencing this Citadel management for a long tim, but, unfortunately my personal experience isn’t one of the top.
Hardly, or never can have anyone answering your phone, calling you back, probably if you are lucky.
Solving problems, no way, probably they ha a new style send one email, and nothing more, Emails didn’t solve problems, only actions.
But when we are talking about changing fees, they are masters. Recently we have an increase of 25% for less service, that is unacceptable.
I have a small advice to people working for Citadel: Start answering phone calls and stop aggravating people that actually paying you.

This is the worst property management company I have ever encountered. They are rude and incompetent. If I hadn’t removed my method of payment and auto pay, they would have charged me for a month after I sold my condo. I see that that also happened to someone else Who left a review. Why anyone would want to do business with this company amazes me. They said I never told them I was selling my home, which is untrue. Someone screwed up and dropped the ball and he’s blaming me. They are all liars and they don’t know how to do their jobs.

They took my monthly HOA out of my account after I sold the property and it was closed the month before. So they got paid trice for June from the new owners and myself. I can’t get my money back from them. That’s fraud!