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Citrus County Motor Vehicles, Inverness FL

Address 210 N Apopka Ave, Inverness, FL, United States
Phone +1 352-341-6509
Hours
Monday8:30am-4:00pm
Tuesday8:30am-4:00pm
Wednesday8:30am-4:00pm
Thursday8:30am-4:00pm
Friday8:30am-4:00pm
Website www.flhsmv.gov/locations/citrus
Categories Department of Motor Vehicles
Rating 3.3 18 reviews
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Citrus County Motor Vehicles reviews

18
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Anne
May 18, 2022 2:20 pm

Used the new internet check in before I left home and my wait time was very short when I got there. Everyone was friendly and efficient! I do think $80 for a paper title is alot!

Pamela
March 24, 2022 6:39 am

Absolutely a devine experience! The wait was a little long but to be expected on a Monday and this time of the year. TY to Tamara who took care of our drivers liscence, car and voters registrations. TY to Jessica who took care of our homestead exemption filing! Two superb customer service reps who clearly take pride in their jobs!

Angel
February 22, 2022 7:43 am

It was very nice for me, been a mass for 45 year and change to decent State was very scare, but a turn for the best me iam very happy now, thank you for my happy nest. Flora Rivas Rodriguez.

Rachel
February 19, 2022 5:20 am

The receptionist had so much patience.should get the saint award. Gail was very cheerful n helpful.

Ken
February 06, 2022 7:48 am

The wait for service was long but the young lady Christina who handled my concerns was over and above with the level of service and assistance that I received.

Mike
February 05, 2022 10:46 pm

An hour-and-a-half wait just to get a title you have to be kidding and it has been this way my whole life why can't somebody straighten out the license branch

Mary
January 30, 2022 11:06 pm

It is impossible to get an appointment for out of state transfer of license and registration. After days of trying, when you call, no one can or will help you.

Susyn
January 06, 2022 5:39 am

This building hosts the customer service centers for the Tax Collector (first floor) (including property taxes and the local driver's license and vehicle license tags and registrations) and the Property Appraiser (second floor) for Citrus County. There is a drive thru outside with a long wait for those drivers that want to pay their property taxes from the comfort of their car. I get faster service going inside to pay my property taxes. A receptionist triages the people who come in and calls their name and where they have to go for service when their turn comes up. These County agencies accept credit and debit card payments for all transactions but does charge a small service fee (minimum of $2.50). There is free off street parking available. An elevator can get those who can not use stairs or don't want exercise to the 2nd floor. Public restrooms are available for customers. Hand sanitizer is available at all stations. All of the staff that I have dealt with here have been pleasant AND competent, a very nice pairing. They are open Monday thru Friday except when they are closed during County holidays.

Taliah
December 19, 2021 7:09 am

It is actually called DJ Auto. Best mechanic in the entire world. Really knows everything about vehicles. Pam the receptionist is lovely, helpful and friendly. Their prices excellent, work by appointment and do everything quickly and efficiently. Cannot go wrong. Phone and book your next appointment for your vehicle service, you will be glad you did.

John
December 10, 2021 9:14 am

I went inside to do a tag renewal. Person at the front desk suggested that I use the drive-thru. I used to drive through it was very fast. The service was very good friendly

Robert
November 08, 2021 3:05 pm

The workers were nice n human.clean, TV no trash on floor r outside busy most time i there but fast just dont under stand this down load day n that was b4 i got virus july 29th next day i had all my REGISTRATION papers, got cop to come back persevere.neighbors all out like wat u do ROBERT new this city guy no good lol nicest officer, n didnt bash me filled out for me said welcome Florida. HOME NEVER BELIEVE THIS SO I POST

Amber
October 22, 2021 1:29 am

The first time I came here, I was met by Christina at the front desk who was rude and had and had an attitude, and would not listen to the fact that I needed a vehicle registration. Told me to use the website and would not listen when I explained it was urgent, and the website did not work. I had to leave and called Crystal River DMV from the parking lot and they immediately helped me by calling Inverness back and making sure they’d see me. Showed up the second time, with my husband in his military uniform, and apparently the same Christina helped me! I didn’t even recognize her, since she had a completely different demeanor in the presence of my husband. She pointed out that she helped me up front before, and I asked why she was unable to help me if Crystal River was able to take time out of their work schedule to fix my Inverness office problem and she of course had no answer. Don’t waste your time and just make the drive to Crystal River. Nobody in this building even wears masks and people in the waiting room open mouth coughed.

Vanessa
October 08, 2021 3:09 pm

I've been here 3 times so far this year. While I give the staff themselves 5 stars. The facility as a whole is absolutley horrid. From reception to design just makes me wonder what was going through the mind of the person/people that put this together. From the poor receptionist having to scream out peoples names. Test takers have to endure the various conversations being had around them. One poor lady had to go upstairs and back down several times over to get her issue resolved. I've lived in several states and from big city to small towns I've never seen anything like this. I'm not even going to mention wait times.

Shelly
September 12, 2021 6:22 am

Waited over an hour, when the woman at the front desk said there's 1 person in front of us. About 7 people went before us. At least it's done and not a 4 hour wait like crystal river

BettyJo
August 20, 2021 3:18 pm

If I could give negative 5 stars I would but this platform for reviews will not allow it hence the 1 star. This was the 5th time going back and of course a photo copy of a form prevented us from getting the registration completed. The girl behind the counter had physically seen the original copy from the previous visits. She went back to speak with her supervisor but they said no. I’m beyond outraged! People have better things to do than spend their time off of work to wait for hours on end just to get rejected time after time and we weren’t the only ones who have been back multiple times. At least 5 others were turned away and were coming back their 3rd, 4th, 5th time. Last time we were there we waited for approximately 3hours and that was the second time that we were there that day. Another complaint I have is there is no longer any scheduling for appointments online. I just don’t understand why these things are so difficult. We had everything they asked for and are still being turned away! And not to mention when they apologize it just makes things worse because if they were sorry they would make real changes to this screwed up system!

Tammy
August 20, 2021 1:48 am

Very long wait but very nice, quick and helpful customer service rep. Miranda Meyers was a very pleasant person who was a pleasure to have help me

May
July 07, 2021 7:04 pm

Horrible service! Sat there for 7 HOURS for them to come up with excuse after excuse why they couldn't or WOULDN'T do their job. They made me come back 3 times for something that should have been taken care of in 10 minutes or less. Each time I went back there was a different reason. And, SADLY now I have to go back yet again to hopefully finish the task.

Kopma
July 05, 2021 10:40 am

I don't understand how your automated system tells you just the hours but it will not allow you to leave a msg to get back with customers promptly in the morning he won't even tell you a website to email so you could get help possibility in the evenings it'd be great for a single man or woman that has no one else.

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