Classic Collision, St Cloud FL

These people will rip you off by adding unnecessary jobs to your bill and adding more time to it to increase your bill. Went to have an estimate for one fender replacement. They wanted $3300. After looking at the estimate the where charging to take my hood and bumper off along with the headlight. Took it somewhere else and first question I asked was do you need to take the hood and bumper off. He laughed and said no it's just the fender. And price was $1500.

Excellent repair shop. 100% communication, keep you informed and highly recommed by my insurance and local gmc dealer

****exceptional service**** Haley and team were amazing from start to finish! They kept me informed every step of the way and were very responsive to phone calls and emails. Highly recommend!

These people only know one way to do things, the right way. From the front desk to Manny my service representative, everyone was pleasant and helpful. The work was exceptional and as someone who use to service bodyshops, I know good work. Paint was flawless. Hope I never need body work again but if I do I'll go to Classic Collision

Christian has done an excellent job repairing my 2020 Toyota Camry today; the follow up communication was excellent as my Vehicle was picked up and here at my Home today. His care and detailed processing information was well received as my Vehicle looks great and drives perfect. Thank God for Christian and his team for their amazing job repairing my Vehicle as promised.

After a decade of writing estimates for a claims adjustment company, you come to know the local shops that appear to be more popular. Shamrock, the previous business, was beloved by all of St. Cloud. I brought my mom's car there two years ago for an estimate on the spot and there was no issue to get it done and walk out with an estimate on hand. I have also referred so many clients as well. Today, I brought my own car for an estimate and should have never stated that Geico, the other party was paying out for the claim. I was unfortunately handed off to a gruff, rude gentleman named Andy. He insisted that he should not estimate the car due to Geico having to do their own estimate first. I explained, when he did let me speak, that this was not a collision claim and it was already an accepted claim. I told him what Geico had been calling for a month an half for was an estimate from a shop of my choice as they need to ensure that the damages do not total over $25,000 as this is part of a house fire claim. He kept arguing with me asking for the adjuster number and name to let them know they were "not doing their job". He made it very difficult to speak as he was beyond condescending. I even told him that the other car involved already did as instructed without geico coming out and he said he must have taken it to an approved dealer. Needless to say I walked out and he ensured to crush my paper as he could as he told me good bye. I will never refer another customer nor return with any of my cars here. A little customer service goes a long way. No one cares you have been in claims for 20 years. Let's be real pretty soon technology will be able to do claims and without a better attitude it's going to be a struggle to care about your 20 years in the industry.

Karla is a nightmare shes so rude condescending yells at her clients and her customer service skills are pathetic! Never returns calls strung me along for weeks makes fakes promises! Cost me thousands of dollars. Customers Beware!

I would like to Thank Classic Collision for such an amazing job with my car! The staff is Super Nice and very welcoming. I'm very grateful for you guys. I most definitely recommend getting your car fixed with them if needed. Such wonderful people. Good vibes from the whole crew.

Save yourself from frustrations. Avoid this Classic collision center at all cost. They have poor customer service, poor communication. They always say we will call you for update but they never do. It took us 7 weeks to get our car back even if it just a rear bumper and tailgate repair. We understand that emergency happens but somebody should have taken over our repair. For nearly 2 weeks our car sat in the lot with nothing done. We also had an issue with the rear suspension and this repair center have to bring it to another shop for opinion because they don’t have trained mechanic to even diagnose it. Due to this.the insurance denied that the suspension damage was part of the accident because no mechanic was able to explain it to the insurance adjuster.we are not denying that some of the delay was due to insurance issues. But again a lot of the delay could have been prevented if classic collision did their part. We don’t write reviews.but this really affected our livelihood and brought us lots of headache. Take your business somewhere else.

Such an amazing experience. From start to finish. Everone that I worked with was so professional and on top of the whole process. Made an incredibly bad experience (Hail Damage) painless. I would highly recommend them for any body repairs.

My truck had to be sent here after an accident. Wish I had picked somewhere else. They replaced my door and never put on the weather stripping. They also left trash (tape, cups, sanding pads) in my cab and the bed of my truck. Unfortunately quite a bit of the trash blew out of the bed on the road before I noticed.

Had to hound them for a week and was told "the manager will get back to you" yet he never did.

Finally got the weather strip put on but now the door doesn't close right.

They did a great job, and it was completed on the date promised, which was a shorter time than I planned.

Only shops i trust with my car are Shamrock autbody (classic collision in St.cloud) and marks automotive right next door. Engine work, goes to mark, externals goes to shamrock.

Always gonna get good work from Mike. He's been in the business forever and he only let's the best leave his shop. No exceptions.

Thomas McLaughlin here awesome job on my truck just picked it up couldn't be happier thankyou guys I will continue to be a repeat customer and thank you for your A1 service to our community much appreciated

Poor communication between the shop and the customers. No one calls you for updates, you need to be behind them to get the updates and tell you when your car is done. My SUV was stuck more than 2 weeks just to fix the back glass and the wipers motor.

Use this company when it was Shamrock was awesome since switching to classic collision i’m highly disappointed don’t waste your time

The whole experience was excellent, at the reception the girls are very friendly and the work turned out very well! 100% recommended!