Coast Dental, Kissimmee FL

I reall love this office. This office is really professional. Specially the cleaning that was done by Jennifer the Hygienist. She is very professional and does a awesome job. I will be commong back for my next appointments

I used to never have fear of dentists, but after my experience yesterday, I will never go back. I get my teeth cleaned every six months and haven't had cavities in years. I switch to Coast Dental due to insurance and end up having 7 small cavities on first visit. My teeth cleaning took all of 10 minutes, which usually takes 30. I went in for fillings in the 7 cavities, two on lower right side, three on upper left, and two on lower left. They did them all in one visit with 14 injections between both sides. I left shaking, confused, had an anxiety attack, and almost passed out. In researching dental numbing shots, I learned I was overdosed on the medication and it could have been fatal. Not once did they ask me if I wanted both sides done in the same visit. I have the feeling of a hangover today with no reason other than those shots. I will NEVER go back.

I couldn't be happier with my decision to move to Coast Dental from another practice. Everyone at Coast Dental has been professional - from the front desk, dentist, and hygienist! A special shout out to Mayra and Marilyn for ALWAYS being so efficient and courteous.

AVOID. They screwed me over with my insurance.

I went to the dentist to have a deep cleaning performed. As per insurance recommendation so I am covered, I had schedule for this work to be performed on two separate days. The orthodontics (I don't remember his name) who was working on me did all my teeth at once even when I told him I already have it schedule for the other half the next day. He ignored that and did it anyways.
When finished I brought my concern to the front office of what happened and she informed me he was not suppose to do that and they would take care of it.

They did nothing and did not take care of anything

Because of what he did my insurance is not covering his mistakes and I'm expected to pay out of pocket for his mistake.

Dr Sherin is awesome! So pleasant and friendly. I have terrible dental anxiety and had to go in for a broken tooth. This was my first time at this office. From scheduling to arriving for my appointment was made so easy and went so smoothly. Everyone was so nice and welcoming I felt very comfortable. The entire staff is just awesome. Thank you!

Can I just say I am so happy I finally made the choice to come see a dentist. I had been slacking lately! I came to Coast Dental because my insurance has them as my provider! What a great choice! Friendly, hospitable and amazing staff. They were kind, super safe and clear about all procedures and protocols. They explained and guided me thru all the steps towards a healthy smile and what steps to take in my personal dental health. If you are looking for a a dentist who will treat you like an individual and not a general patient. If you are looking for competence and professionalism. This is the dental care you should choose! Cant wait for my next appointment for a deep cleaning! I give them all the stars!

Horrible
They tries to charge me And then when I asked about my coverage then they looked it up and found out that I am covered after that everyone had an attitude the x-rays were not working for anyone And nothing was explained properly The lady kept trying to walk away because it was her lunch break and Kept saying you need to reschedule and walked away without any other information. I didn't know what to do and I was only left to just walk out Unfriendly poor service

I don’t know what’s wrong with this practice
They can’t keep blaming the call center for their own incompetence, COVID has nothing to do with how ignorant they are when it comes to scheduling.

Left Greenberg Dental in Hope's of finding better service. So far this place is no better. They will provide NO assistance with my dental insurance in order to see me on an emergency basis. It took multiple calls to straighten that out only to get an "emergency" appointment a WEEK later! In the meantime, patient in pain is none of their concern. I finally got a 10: 30am appointment and still had to wait over an hour to be called back! I do not plan to go back, nor do I recommend this place to anyone. TERRIBLE SERVICE! Might be better off going to the Health Department.: - (

Don’t trust this office. Made an appointment far out in advance after the coronavirus had started hitting the area in February. Had a scheduled appointment with them today and they said that I did not have an appointment. Could not be seen cuz they said they were booked up. Told them that I’m never going back to them again. Canceled that office and found another dentist to continue my treatment plan.

They go above and beyond! Simply amazing to have people take care of you with professionalism and attention. Highly recommended!

I called to make an appt for regular cleaning & the lady that helped me told me that because I am pregnant I need to bring a letter from my gynecologist giving me permission to get the xrays done as long as I’m properly shielded. I go to my Dr, get the letter, took the day of off work just so the receptionists tell me the letter is no good because the Dr.won’t see me if it’s not an emergency. I told them I was not adviced any of that when I called and they said “well you spoke with the phone operator people”. Wellll someone needs to train these people, I just wasted my time and lost money by missing work for nothing. Will never use this dentist again & won’t be recommending it to anyone.

HORRIBLE! I was lied to and had service done. I asked for a full fee SCHEDULE on a root canal then was told after the root canal procedure was done that I will NOW NEED A CROWN! WHICH I TOLD THEM TO GIVE ME THE FULL FEE SCHEDULE ON EVERYTHING I NEED FOR A ROOT CANAL! BECAUSE OF THEM I HAVE A WHOLE IN MY MOLAR BECAUSE THEY GAVE ME A "SURPRISE" ADDED EXPENSE! IF THEY WOULD HAVE GIVEN ME THE FULL FEE SCHEDULE LIKE I ASKED I WOULD HAVE NEVER PROCEEDED WITH THE ROOT CANAL - I THEN ASKED FOR A REFUND AND NEVER RECEIVED IT NOT GOTTEN A CALL BACK FROM THEIR CORPORATE OFFICE AFTER I LEFT MULTIPLE VOICEMAILS. THIS WAS ALMOST A YEAR AGO AND I AM JUST NOT GETTING TO REVIEW THEM BECAUE I AM STILL DEALING WITH THE GIANT HOLE THEY LEFT IN MY MOLAR! I AM OUT OF $500 FOR A ROOT CANAL THAT DID NOT INCLUDE A CROWN EVEN THOUGH THEY ARE THE ONES THAT DID MY EVALUATION AND I ASKED THEM FOR EXATLY WHAT I NEED AND HOW MUCH I WILL NEED TO PAY. STAY FAR FAR AWAY! I ALSO CALLED TODAY TO GIVE THEM A SECOND CHANCE FOR THE CROWN THEY NEEDED TO PUT ON AND THE CUSTOMER SERVICE WAS HORRIBLE! THEY LADY WAS SO UNPROFESSIONAL - STAY AWAY PLEASE FOR THE SAKE OF YOUR MONEY AND TEETH! I STILL HAVE A HOLE IN MY TOOTH FROM THEIR "SO CALLED ROOT CANAL". I AM DOING THIS REVIEW TO HELP OTHERS LIKE ME/IN MY SITUATION. *****COAST DENTAL LEAVES YOU NO CHOICE TO EITHER PAY THE "SURPRISE" ADDED COST THEY THEY DID NOT MENTION IN THEIR FULL FEE SCHEDULE OR END UP WITH HALF A ROOT CANAL DONE BCAUSE THEY FORGOT TO ADDED THE CROWN ONTO THE FULL FEE SCHEDULE LEAVING ME NO CHOICE BUT TO HAVE AN OPEN HOLE BECAUSE I COULD NOT AFFORD THEIR SURPRISE BILL. THAT ID WHY I ASKED HOW MUCH UPFRONT! PLEASE PLEASE STAY AWAY BECAUSE IF YOU EXPERIENCE ANY PROBLEMS, THEY WILL NOT CARE NOR DOES CORPRATE - IF THEY CARED I WOLD HAVE GOTTEN A REFUND OR THEY WOULD HAVE FIXED IT THE CORRECT WAY! BEWARE & STAY AWAY!

My husband and I went to this office and we are so happy with everything from the check in to inside. Vanessa the hygienist was so nice and kind and vanessa the asistant also.thanks we love this place

I was extremely satisfied with my experience at this dental office and would recommend them. I went in for a cleaning a week ago and was pleased with the high level of customer service from every staff member I encountered. The front office personnel was courteous, friendly and helpful. The dental hygienist (Lisett) was professional, gentle and thorough with my cleaning. The office is small but based on my positive experience I plan on going again.

Had a great experience. Eunice was an absolute joy and had me smiling the whole time. Glad I found this place, will be returning.

Did a great job taking care of me! Was able to get me in and take care of my needs in a quick timely manner. Great quality of service. Nicole was a fantastic help and a pleasure to be with. We will definitely return to this location.

I love this place. I have always HATED going to any dentist. Coast Dental in Kissimmee has made me actually look forward to my appointments. The people there are so welcoming and just want to help in every way. Their dental hygienist is extraordinary! I had a deep cleaning which was very needed and she was so wonderful and patient. She made sure I was always ok and not in any pain. My teeth look and feel awesome. That to me shows commitment and love for what they do. It shows that they care, which makes me feel comfortable to know that I'm in good hands. I definitely recommend them 100%.

I have always HATED going to any dentist. Hygienist Maria was very wonderful friendly, professional making sure your OK through the process and answers your questions. Dr. Maria Balda is great the whole staff is friendly from the time you walk in the lady behind the desk always greets you saying hi and the lady at the desk that where you pay is very nice and friendly.

I’ve had excellent service, a lot of compassion and always happy and professional. The entire team Dr Balda, Bessie, Marilyn, Nicole, Sonia and Eunice always go above and beyond to make me feel comfortable and like family.