Coastal Mental Health Center, Daytona Beach FL

After 2 years of experience at this location my doctor Hanz has always provided excellent remarks where's my mental health he is very nice and all the ladies in the office are very nice I enjoy going to the doctor there's never a really long wait time

Me and my daughter both go there. They are professional, kind, they go above and beyond to accomodate us. Haa there!

I brought one of my kids there with a number of very serious problems they never held one session alone with her they only asked me to describe what was wrong, they may have spoken with us a total of 30 minutes into visits sent us for a bunch of blood tests and then told us that it seemed like a problem was resolved and dismissed us

I just started going to this place about 2 months ago and they are great. Even after being 20 mins late for my appointment I still waited less than 10 mins to be seen.

Read, Read, Read, place is a joke, staff, are liars, very trashy, , and crude! The doctor has done nothing, nor will he, i don’t think he is a doctor, the place sucks, over half the questions you do ask, prepare, you will be lied too, personally think it’s to get money of insurance, etc.do your own investagation, trust me people don’t waste your time! With these people, they are a joke! Zero respect, for anyone, or themselves!

Very unorganized facility. Today I canceled my daughter's services there. Poor scheduling and long wait times for appointments.

I have been coming here for about 6-7 months now and I have never had an issue with anything or anyone in this office. I see a lot of reviews saying that the waiting time to be seen can be an hour or more yet I have never waited that long to be seen. Heck I've never waited more than 20 minutes. The doctors and the staff have been great, always polite and courteous. Dr. Hanns is wonderful and he takes time to talk about what's going on in your life or things you may have trouble with so that he can give you the care you need. I'm honestly very skeptical about the other reviews posted as I have never had a bad experience nor long wait times. My only issue with Coastal would be that sometimes you don't get to see the same psychiatrist. I would love to be able to see Dr. Hanns every appointment as he is very caring towards his patients, listens to what you have to say, addresses any concerns or questions you may have regarding your treatment plan, and allows you to be part of the decision making process regarding your treatment. I really like that they offer late appointments and Saturday appointments as well whereas other offices are not open late or on Saturdays. That way I don't have to take time out of work to get an appointment. All in all, I think it's a great practice and I've been very happy with my treatment so far.

It seems to be a problem every time I bring my child here.it's crazy how unorganized they here.what's the point of a appointment time your still going to wait a few hours!

One of the most inefficiently run offices ever. They go through staff like I go through tissues. Just awful. Dr Massferrer is lovely, and a good doctor. But one doesn't always see her without several hours waiting. Which isn't out of the ordinary for a visit there. Governor Scott should be ashamed of what he's done to the Fl Medicaid system. Good riddance to him.

I called last week and their voice mail box was full so I was unable to leave a message. They called me back this morning but I returned their call later. I asked if their voice mail box was always full and if they usually don't answer their phone because I have not yet had any luck getting in touch and the lady said she is there every day so she did not know what I was talking about. Then I said I wanted to make an appointment and she goes "Oh you still want to make an appointment" and I said "you know what never mind" and the lady just hung up on me! Now I cannot judge if the psychiatrist is any good because I have not yet met her but I can say now I will not be making an appointment due to the terrible customer service.

They are super slow and way behind. They schedule all the appointments with the NP. When the doctor has not patients. Smh. We have been here almost 2 hours and still have not been seen.

They lied on the phone to a close friend of mine and told them they would see a psychiatrist at their second appointment. They charged her to see a RN and then next week an ARNP for 5 minutes and didn’t tell her until the end that they couldn’t prescribe her medication until she saw a psychiatrist. She has been 3-4 weeks without medication at this point and paid more than $250 to still be told they will have to pay more to see someone else.

My first appointment for my son with them went rather well. But on the day of our second appointment (which is today 10/19/2018). I was told the second appointment would be done over FaceTime which one I find extremely weird but apparently it’s the new thing to do. Impersonal must be the new in thing. But anyway I had appointment for my son scheduled at 10am and guess what the doctor never called. So I ended having Bring my kid into school super late so much for scheduling early appointments. Thanks Coastal Mentaller health for ruining my entire day and wasting my ****ing time.

Terrible place. Unfriendly staff, wait times are outrageous no matter what time your appointment is scheduled for.plan on this taking your entire day. It's absolutely horrible

1st appointment I had for my son here, we waited about an hour only yo be told that the lady at the front desk did not check us in and that we could not be seen.

2nd appointment was for 12: 00 p.m. And at 1: 00p.m. We were still waiting to be seen.

This place needs to get their stuff straight! My time is just as valuable as theirs and I do not appreciate wasting my time sitting in your waiting room. If the doctor was running behind, a courtesy call would have been nice as I do have other things to do today.

Do not I repeat do not use this place it's just another pill mill I went in April for an evaluation was recommended I see a therapist here it is August still have not heard about a therapist. Yet has me come ever month to write me a new prescription.last month I didn't even she her she tells her receptionist she'll just call in my prescription she ups my dose without even seeing me. And you wait over an hour past your appointed time.

Worst waiting time EVER! If this place wasn't the only place for my daughter to be seen in a 50 mile radius. I would never come here!

It's all in what you want for your self! My psychologist and psychiatrist are AWESOME! If your honest with yourself, this is a great start to a better you with the help of these ladies!

It is true the wait times are long however the M. D.is excellent, she is a very good psychiatrist. Very thorough and spends a lot of time with each patient thus the long wait times.

The only reason these guys get stars is because there staff and most of their Dr's are G. R. E. A. T.however you will be waiting on average an hour and a half past your scheduled time before finally being seen. Please correct this issue, your patients time is as precious as yours. Also your patients and Dr's could use somethings better than half broken goodwill furniture.