Commodore's Retreat, Santa Rosa Beach FL

Lovely view, with elevator and boardwalk being real time savers. However, the unit was small and outdated. Walks and floors are paper thin and wifi is unreliable.

The tub in our rental unit was apparently cracked and leaking into the unit below us. The HOA maintenance rep came into the unit without knocking, left without repairing, and told us we couldn’t shower for the remainder of our trip. There was only one bathroom and we’re there to enjoy the beach which means we need a working shower.

The vacation rental company’s solution (after multiple attempts to contact them) was giving us the code to a house to use the shower- not within walking distance and not to stay, just to go use the shower. We have to pack our toiletries, get in the car (still sandy from the beach) and drive to the rental house. We arrive and the door code doesn’t work. No offer for a late checkout, no offer for a partial refund, and no apology. Unacceptable.

This unit # 305 was fabulous, has recently been updated with new floors, kitchen, and bathroom. It was absolutely beautiful. We will definitely be back. Amazing view of the water, within walking distance to restaurants and shops!

I honestly loved this place but it is dirty. It had so many accommodations that made getting a two year old on and off the beach easier. It also made unloading and reloading the car a breeze with buggys provided next to the elevator. However whoever is cleaning the room between guests has done horrible. Upon arriving I found cheezits underneath the couch. And now as I am preparing to leave I find HIMS pill packets (Viagra) underneath the dresser and bed with loads of dust and insects everywhere.

The best feature of CR is the view and that it sits right on the beach. It's easy for healthy people to get on and off the beach. The Condo, 306 was comfortable. We had a lot of blowing rain. The Condo leaked around the ceiling fan and over the dining table which is no small feat since we were on the 3rd floor of a 4 story building! Otherwise, a great location and a great trip!

We were told our room was ready for check in at 4 p.m. We get there, and as soon as we get inside we realize it's 91° and absolutely horrendous with the heat. The air was broken and they didn't tell us. The maintenance man showed up and explained he wouldn't be able to fix it. The resort was already aware but did nothing to try and accommodate our stay. We called atleast 5 times before they finally tried to move us ONE HOUR away to another hotel/room. By this time, it was already 8 p.m and we have 3 kids. So we decided to just deal with the broken air conditioning and sleep in the heat. It stayed atleast 81° throughout the entire night and we were miserable. We asked for a discount because of what we dealt with, and they only refunded $100. We weren't happy with that at all so they took $50 more off. $150 off of $600+, for a stay from 4 p.m to 10 a.m. We were completely unsatisfied and won't be coming back.

Room was terrible and undone. They didn’t give us any compensation for it being under construction. It wasn’t what was advertised at all! Terrrible!

The room was very clean, but it was still being repaired from some water damage earlier. I received a call about it a couple of hours before we got there, while we were driving to Florida. They never offered us a different condo. The fan in the bedroom didn’t work, many of the lights didn’t work, the spout to the tub was about to fall off. It was a mess! I called about this and NO compensation was given. We will not stay there again!

Nice accommodations with a great view. Only negative was the parking lot filling up with water when it rained.