Consolidated Ace Hardware, Defuniak Springs FL

Full service store forsaken the old days you need an odd bolt nut or screw they've got it

The staff at this ACE Hardware are friendly, ready to help, knowledgeable, patient, kind and intuitive. We were able to find everything that we were looking for and more.

Always have what we need. Chicken feed, Goat feed. You name it. Great prices and Friendly folks.

I always have a positive experience at Ace. It really is the place with the helpful hardware man or woman. Always a friendly face eager to help.

Love the people here at this DeFuniak Springs location. They make your visit a welcoming experience and it's ran by wonderful management! (Renard) " Tell him Doug sent you" 5 *****

I went in looking for the most random of items (Refactory Cement) and the staff members (two men mid-40s or late 50s) quickly assisted me. Unfortunately the Rutland Refactory Cement I was looking for wasn't in stock but there was a smaller container I grabbed. I'll definitely return for more items from this location.

We love this place and see where we get our propane from and everything else people in there is very helpful ask them a question and then they know where things are at

Most of the time you are greeted and welcomed to the store. Getting a sales associate to help you used to be a lot easier. The employees are very friendly and helpful. The store is well-stocked. Then the only store in the area that offers a wide variety of hardware nuts bolts washers screws exedra by the piece.

If you can't find something go to Ace seems like they have everything and very helpful staff.

I needed some miricle gro potting mix.i have degenerative ddd and a bulging disc and scoliosis.i asked to have someone to put in my truck for me. Well some guy walked by the register lady and said well yull have to get someone from the yard to do that! Im like my truck is parked right beside it! Right by the front door only 10 feet away! He still said someone from the yard will have to get it! OMG! SOOOOO. I go outside and wait.wait.nobody shows up.sooo i go ahead and and risk my bavk and pick it up myself and throw it in my truck!

Ace is the place! Friendly and helpful staff and a great selection in a small footprint. I love not having to navigate through 8 acres of washers and dryers to get to what I came for. I love that I'm always asked by multiple employees if they can help me with anything, instead of wandering up and down 100-yard isles stacked 10 feet high, searching 30 minutes for a $3 hinge. Prices are competitive and the overall experience is miles above that of the big box competition.

Always very helpful and knowledgeable on a large variety of topics. Definitely the place to go for hardware and garden supplies.

Amazing customer service from the team. You know the "everything in stock is out on the floor"routine? These guys demolish it. They will run to Texas if they could, just to get that one item you've been looking for. No matter how small or big. I travel a couple extra miles passed Walmart, and Lows, etc. For this service! Piyahh! 5 stars

Helpful and always a decent price on parts employees are always smiling and helping you to get what you need

Decent selection. They offer a lot to help which could be a good or not great thing depending on your shopping style.

Went in for a key copy and other hardware needs. I got a new car and wanted the upgraded key design with the remote built into the handle. Ace refused to cut my keys. Instead they tried to sell me a $255 knock off key. I had used this Ace two years ago to cut the exact same key design that I presented to them today. It’s not that they can’t cut the key. They want to make $245 for selling a $10 knock off car key.
This same knock off key is sold cut and PATS programmed to your vehicle at Lowe’s for $53.
The man had the nerve to ask me if I still wanted to check out with my other items. I told him no they could keep them and I would take my business elsewhere.
Not only did they lose out on $ for cutting my key, they lost a $100 sale in hardware and ALL future business. I will never return to this store.

Pretty bad honestly. I am not one to review just to do it but I’m still steaming.
Went in for a simple RV propane bottle refill. Young lady actually opened another register as there was a line forming.
She informed me she would have someone come out and fill it for me.
I went out to my truck and waited…. And waited.
Went back inside and reminded them and I got an apology from the lady behind the register. She called again so I went out to my truck again and waited and waited and waited.
At this time I was super frustrated and went back in, the young lady emphatically apologized and sad she has called several times.
She called again and an older gentleman walked up. I told him this was my third time and he immediately told me, we’re busy man!
I walked back out to get my propane tank I had sat by the refill station and told him never-mind, you’re too busy. He replied, that’s not what I said. That is EXACTLY what you said.
Not I’m sorry we are busy, I’m sorry you had to wait or SOMETHING other than telling me your too damn busy for my business.
Since there were hardly any customer in the store after I returned the second and third time I am pretty sure he was irritated of being called off a stocking project or something.
In todays employee situation I could understand if it was a younger kid. But this was not and it was pretty bad.
I will never shop there, will not refer anyone so.
I am sure there are other employees who work and do their job. I will share my experience with others if it comes up in conversation.

I love Ace and their wide selection of hardware in addition to their Hometown atmosphere and friendly service.

Very large ACE hardware, incredible stock, everything in its place. Vary helpful staff. Also has a large lumber yard. I wish that we had a hardware like this in New Orleans