Costco Tire Center, Winter Park FL

After spending half of the morning at Firestone and them first telling me, I didn't have a hole in my tire.to yes I have, but I will need a new tire. I had enough and headed to Costco where I bought my original tires, 5 months earlier. They patched it with no problem for free! Customer service is always great and they always come through. Thanks for being honest and efficient. Highly reccomend.

WORST SERVICE
Excellent prices. Love the prorated use rebate.but the customer service simply is horrible. Discount Tire I'm sorry that I ever left you. I always buy 4/Michelin tires. DT low $$$/ excellent service.even if you buy your tires @ Costco.

Air and a prayer:
Eric at the Costco tire center is Awesome! He helped me with an urgent situation and I was on my way in one minute! Thank you Eric!

I will NEVER order tires from Costco again! I ordered on 9/2/20, and made an appointment at the time to have the tires installed on 9/20/20. When I arrived for the installation, the tires weren't there. It makes sense for them to determine that the tires are in stock before sending me a confirmation email, but they don't do that. In checking online, I see that the tires have not even been shipped after 18 days. An hour long telephone call to Costco has yielded no satisfactory results.

A very poor experience, and no appreciable support from Costco.

Horrible customer service. The staff will treat you like they're doing you a favor. You can set an appointment but they'll always be late servicing your vehicle. Be prepared to be talked to without any respect whatsoever, even by the supervisor of the tire center.

They won't document any of your tread depth readings when you try to get a warranty replacement, deny your warranty replacement and wait until your tread depth is so low that your tires can't be rotated from the front anymore because it has become unsafe to do so. Then they'll point out the fact that your tires weren't rotated and that there is now irregular wear which voids the warranty.

You might be tempted at this point to ask what the tread depth readings are so that you can file a formal complaint. But rest assured, you will be told that they keep no records whatsoever. Even though their appointments are done through their website, they will not even have a record of you being there.

You might save a few dollars buying tires here, but be warned that they will deliberately engage in dishonest practices to avoid honoring the warranty. I for one will never give them another penny. I would rather spend another hundred dollars giving my money to a business that at the very least talks to me with some modicum of dignity.

Got Michelin X Force on two cars (8 tires). Promo included Free mounting and balancing with $160 Off. Excellent attention to detail and fast!

Bought tires from Costco. Had a sale and had them installed today. The reason they didn't get 5 Stars is because they left the flux on my hubcaps. What kind of service is this?

Great place. Very helpful. Going again on Tuesday. Need bulk products due to large family or just want to save money. Costco is the place to go for groceries. And for car services

They ordered my tires and put them on within 26 hours. They were friendly and courteous and did a fabulous job. I think this is fantastic service

Bought a set of Michelin tires for my car. Prices are comparable to other tire stores. They run a sale on them from time to time, $110 off a set of four. Also if you have a Costco branded Visa CC you of course get a little reward back from that.

For the most part, my experience there was excellent! I just had one issue and that was one of the employees there. His name is Joe, he's one of the older employees there. Simply put, he was rude and gave me an attitude for reasons I don't know, because I was just trying to talk to the manager about an issue with my car, when he pretty much implied for me to "shut up" and let him talk. Please reprimand that employee because if he does that to me again, then I will make sure I report him to Costco management. The reason why this got 4 instead of 3 or 2 is because the manager was exceptionally helpful.

This specific location it is usually very busy so i recommend call in to make an appointment. Other than that always some good deals on tires. I had some issues with the balancing of the wheels. They never got it right. But they are always willing to help.

The 15 dollar fee is to change the tires of which 1 dollar is to recycle old tires. If you want to keep your old tire you can, you still have to pay 14$.

Great value, good selection of tires of all sizes, definitely a great option for getting a wheel changed while shopping.