Crystal Palace Banquet Hall, Lake Worth Beach FL

I reserved a date months in advance and i gave my $500 security deposit which was supposed to be given back to me after the party.about two weeks after i reserved the date, I decided to cancel the party and went to get MY $500 back. The owner Maria claimed that once u put money down they don’t usually give money back but she made it seem like she was doing me a favor by giving me only $375 back and kept $125. But no where on the receipt mentioned some type of cancellation fee and she did not inform me that i cannot cancel without getting my money back in full. It was very unprofessional and I’m really upset that this company stole $125 from me even tho i did NOT use none of her space at all. NEVER AGAIN!

I had an event here on 12/27. Spoke to the owner Maria on Tuesday 12/29 2 days after the event. Pictures to prove it in the fb review! She said my deposit was ready! Today I texted to pick up my deposit and she claims we broke a Mirror 9 days after the event she has not once called me to informed me of this until now! This is unexplainable during a pandemic!
I left that place in the same condition I found it! I mopped cleaned counters, cleaned the bathrooms.the parking lot had glass ever where the bar next store left drinks on the floor. They were not cleaned before my party!