CubeSmart Self Storage, Oviedo FL

The team at this location are the most friendly and welcoming people. The have the best personalities and always ready to help. Five star costumer service. Thanks for all you do!

The experience from beginning to end exceeded my expectations for a storage rental facility. I only reserved one 10x20 unit not knowing my true needs but after seeing that I needed 4 truckloads to clear my home in a panic I asked the manager if he had an additional unit available. While I was unloading my truck rental he went back to the office right away to start the process to secure another unit in the same row. After seeing that I had a need for a third unit again the manager quickly secured another 10x20 next to my second unit. The manager was implemental in making the situation less stressful and a smooth process.

Best experience I’ve had with a storage facility in a long while. The manager Amir and GM CJ have been helpful and friendly

So, this is going to be long but must be said, I'll start with the basics, the entire location is very clean, feels secure and safe with a front security gate to get in and out. Customer service is what I really want to talk about though, my situation was a bit weird as I took over my sisters storage unit after she passed. I live states away in MN and the entire staff at this cubesmart location was always so nice and helpful! I finally was able to fly out to move her stuff out and the whole trip was full of snags, including there having been way more stuff in there than I had expected and way more than the movers could fit. I didn't know what was in there I only knew the dimensions of the unit so I planned as best as I could given the circumstances, anyway I didn't know what I was going to do, and even then the entire staff there went above and beyond to help me try to figure out my situation especially since my flight back was that evening, I truly am extremely grateful to them for all their help and kindness, I was able to make my flight that evening and leave with peace of mind. I definitely recommend them, it's hard to find companies with people who are helpful and pleasant nowadays and customer service is so important to me when I make decisions because you never know when you'll need help with something. If you're much the same way this is your place! They are rated highly for a reason!

On two separate occasions, my unit needed repair. Both times, CJ and/or Amir provided swift service, and even patiently waited several weeks for me to empty my unit the second time. For the inconvenience, they accommodated my things into a larger unit at no additional cost. That kind of service is rare! Amir had no problem greasing and cutting my lock when it rusted a few months ago. I know I can expect some minimum amount of customer service, but these two are very friendly and get straight to the point. I will be a longtime customer at this location.

Great prices and you can't ask for better service than from Connan Jackson. He made the whole process smooth and friendly. Thank you!

My unit was clean and dry. I had easy access to it and it was located in a secure, convenient location.

Let me just say. BEST EXPERIENCE EVER!
I was looking fo a storage unit for my daughter and needing it for all of 3 weeks between sessions at UCF. Had the pleasure of speaking to CJ. He did everything in his power and told me that if a unit were to come available that I would get a call. Sure enough, the next morning the call came! It was an associate who said a unit became available and that his GM said I was to get it. I said. CJ is your general manager? He was so humble and never told me that. All in all, super great five star experience!

Thank you to CJ and his staff for making me feel comfortable and relaxed as I was panicking. Thank you again!

Denise Bauer

I highly recommend this location. Thank you Aamer for showing me around and answering all of my questions. Customer service was def a 5 star! This location is also very clean, which is a definite plus when you are storing your valuable stuff in them. Thank you for making your customers always feel welcomed.

Always a great place to store stuff! Highly recommend for other college students as well during move out.

Thank you C. J.for showing me around. You were very personable and professional. The location is very well maintained and clean. I would recommend 100%

Super clean location and staff are knowledgeable and friendly. Aamer and CJ helped our family with our move out and were professional and kind. Would definitely recommend this location, nothing like the horrible experience I had at another storage company prior.

Great service and very clean location! CJ is very knowledgeable and professional. I would recommend this location to anyone! Thank you cubesmart!

Excellent customer service! CJ and the manager went above and beyond to assist us in our move out this weekend. We highly highly recommend using this facility above ALL others! Cleaner than any other facility I ever used. ️

Super friendly staff! Connan is the best, the property is well maintained and feels like a safe environment! Would highly recommend using the facility.

I"ve had a storage unit here since January. And today I called into the facility too make a payment over the phone and was denied service. I'm out of town dealing with a medical emergency involving my 89 year old Grandmother. And I explained this too the gentleman on the phone. I don't see what the problem is. When he took payment over the phone from me previously. And also took payment in person. But he's trying too tell me he's not allowed too take the payment. But he does so when he feels like it and makes and exception. But he won't make and exception for me today. I attempted the online portal and that's seems too be down. I just want too make a payment. The way there acting is ridiculous. I hope too have my belongings out of this facility by end of the year if not before

I have used a few different storage companies and honestly this one has been the best. From the moment I walked in the GM was awesome and still continues to be. I've never had any issues at this place. I also love that the GM lives on-site. Makes me feel alot better about keeping my stuff here. All of the staff that I have met here have been great and helpful.

CJ at the Alafaya location was amazing! He was very informative and made my move into a storage unit smooth and easy. On the phone CJ was very helpful and informative, and in person he was even better! This is my first experience using a storage unit and I could not have asked for better customer service.

The staff was really amazing! Never done storage before and had a tight window to get things done, they made it easy peasy!

The general manager CJ at the Alafaya location was very flexible and helpful with my storage unit since I was very last minute as a UCF student.