CubeSmart Self Storage, Naples FL

Horrible communication through the telephone system. On site girl was as good as she could be given the circumstance. Could not get discount for already having insurance because her computer cannot receive proof of insurance after I sent email 15 minutes earlier. Phone system did not connect me to her office even though she was there. Waited in the heat three times to communicate with her office. Telephone representative lied and said that there was nobody on the trade center site that day, when there was never anybody there is always represented from the Naples location

Cassandra is amazing and very helpful. Moving is never fun and she made the experience much better.

Great storage space! Cassandra, the office manager was very friendly, helpful, and professional. The facility is clean, and their prices are very competitive. "

I highly recommend this storage facility. The price is right. The location was very clean and secure. There is always someone available to speak with if there is a question or concern. They have been very professional and helpful. They have exceeded my expectations for a storage unit.

Prepaid the year so that I could take advantage of a 13th month free promotional. No correspondance at all, that I’m going to lose the promotional. Just a too bad so sad attitude and responce. So no promotional for me and late fees on top of that. One day late by the way, and again a “sucks to be you attitude and demeanor. Besides the fact that there is zero customer service presence when you come face to face with an employee, this company and what they stand for have much to be desired.

Everything was clean. Everything was working. Definitely definitely use this company again