CVS, Venice FL

The CVS pharmacy department will not answer their phone. You order your medicine online and you don’t hear anything from them if they are unable to fill. I ask anyone that has had this issue to report them to the pharmacy board. I went into Publix and ask them to get my medication from CVS and they said they don’t answer the phone. The best thing you can do is have your doctor just call in a new prescription to us. That’s ridiculous. Please report them to the pharmacy board.

Prescriptions not ready when promised, insufficient pharmacy staff, they don't answer the phone, give precedence to drive through over people standing in line. Awful customer service!

Good luck trying to get ahold of these people as a provider and as a patient. They NEVER ANSWER THE PHONE.leaving this review as I'm on hold for another 30 mins. Ridiculous

Prescriptions are constantly messed up, or not filled completely. Auto-refill is a joke. No one answers the phone, even after being on hold for 45 minutes. You can't always refill through phone/website because it states the prescription number is invalid. Today, after being on hold for 35 minutes, the call disconnected. They should be ashamed of themselves!

Waited over i hour for Pharmacist NEVER ANSWERED!
This is the absolute worst Pharmacy,
I have ever had any experience with.

Agreed with Rose.this location needs to close, a true disservice to Venice.

Most likely the pharmacy will not answer their phone (another cvs even confirmed this is typical for here). If you happen to have the stars align and they do answer or you make the trip over there because you really need an update on your prescription, they are more rude than Darth Vader on his worst day. Good luck!

Most employees in the pharmacy are very rude especially one named Zenna. Quite embarrassing in front of several other customers. Spoke with manager and he said he'd speak with her. I hope so, if she's still working there when I go back, she'll be the reason I change pharmacies.

Needed a prescription transfered from my CVS back home to this location. They don't answer the phone. When I went by there I now know why. A dozen cars waiting in the drive through and another dozen waiting inside. I've never seen anything like it. I guess for some people it's wait in line or die. What a shame.

By far the most inefficient pharmacy I've ever seen. Most employees - except one - at the pharmacy were uncaring and unprofessional. To the point of being rude. I won't be back.

Zina or whatever her name is.one of the most disrespectful young ladies I’ve ever encountered. She talk to and treated the senior citizens horribly even though they were kind and respectful to her. I was even more appalled that the rest of the pharmacy staff stood by and let her speak to the customers like that. I wonder if she would like someone talking to her mother or grandmother the way she did. Shame on you young lady. Shame on you.

Unfortunately terrible they are overwhelmed can't get through. All medications are put on hold. When it's time to pick up there out of the medications. I've never spent so much time trying to get a prescription filled after taking the same meds for years. Corporate needs to step in

Awful, awful, awful! You could DIE before the pharmacy answers the phone. Their automated system is a No. 1 joke. I am so sick and tired of waiting for service! DONE with them!

Most likely the pharmacy will not answer their phone (another cvs even confirmed this is typical for here). If you happen to have the stars align and they do answer or you make the trip over there because you really need an update on your prescription, they are more rude than Darth Vader on his worst day. Good luck!

Went for covid vaccine by drive thru window. Slow service. Then never received a "my Chart activation e-mail" to retrieve my results. Upon call, computer indicated no records on date of birth given. So I do not know if I am positive or negative. No service on Sunday which is 48 hours after test. Followed all directions and ended up empty of information.