CVS, Panama City FL

The rudest, most unprofessional staff I have ever encountered. I have never been here where I was helped by someone with a positive attitude- ever. They act as if they are doing you a favor to refill your prescriptions, have no empathy whatsoever, make you wait very long periods of time to greet you with zero explanation and become argumentative and aggressive when you ask questions. Their phone etiquette is honestly the worst. My experience with Gary today was the final straw. I have been using them for my daughter because they are nearby but I will make the drive elsewhere from now on- it’s simply not worth it to have to deal with this nastiness.

Woman that answers the phone is super rude. She talked over me so much that she wasn't hearing my one question. CVS at this location must be as bad as the Callaway location. I was at a doctors office last week and a lady there said the Lynn Haven CVS is just as bad.
Customer No Service is rampant at CVS. If you don't know how to talk to patients when they call, get someone else to answer the phone. I'm moving my rxs to Publix in Lynn Haven, so much nicer.

The pharmacy tech (Tasha) was rude when I asked her to confirm the location where I wanted my prescription to be transferred to. Then I asked to speak to a manager and she was reluctant and said the manager isn’t here but there’s someone in their place. He was also rude and wasn’t even trying to fix the problem and was trying to rush off the phone without confirming the information and he sent and transferred the wrong medication. If you don’t want to work in customer service please go find yourself something else to do.

Visit pharmacy today, I was the only customer there. Standing there waiting for someone help. A another customer walked up. Lady came and went to the other customer. I said it twice that I was here first, then the lady pharmacist said to me that they will be with me. I stated that I was there first. Why did I have to wait. I was informed that she does not work the drop off side and do not know. Bad customer service

Woman in the pharmacy who answered the phone was incredibly rude. She talked over me, didn't answer my questions and had an attitude like I was an irritant to her. Worst customer service I've experienced in a long time.

The pharmacy team is garbage. Also they have no empathy or compassion for people, all of them are in the wrong field of work, and need to work on their attitude towards people. I pray they find a job that they truly enjoy because cvs isn’t the place for them!

Terrible experience, I had an accident in this place, caused by the inefficiency of the workers in this store, who, knowing what was happening, were not able to persuade customers of the problem. Here I leave the photos.

This is the WORST place I have ever dealt with in my entire life. The pharmacist has a terrible attitude every single time and shouldn’t even be working with humans. I never want to have to deal with these people again and I hope he loses his license

Go somewhere else. Worst experience with a pharmacy (specifically the woman that answered the phone for the pharmacy) in my life. I just tried to fill a prescription for my dog (controlled substance, blah blah) and because it had to be ordered and I haven’t filled a prescription for myself at this particular location (hit customer quota for the month, blah blah) they (she) stated that I would have to go somewhere else. If this is a CVS policy (which I doubt), it’s a good way to lose business.