CVS Pharmacy, Coconut Creek FL

Moved here 6 months ago and have had nothing but issues every single time I come here to pick up my prescription. The wait time is absurdly long - never less than 20 minutes in line. I feel bad for the employees because they’re clearly understaffed - usually only have 1 person assisting customers in both the store and the drive thru. This pharmacy has also been “out of” my medication 3 out of 6 months which forces me to spend hours waiting for my prescription to be transferred and filled at another location. The short male pharmacist is also rude and has 0 basic communication skills.

Pharmacy employees were unfriendly and showed no interest in serving their customers. Not a good experience and I will not return ever. Supervisor creates this environment and sets a bad example. There are many CVS locations, so don't pick this one!

Worst experience yet at this pharmacy. My PCP called in a prescription at 2: 00 PM it was still being processed at 7: 00 PM. I called was put on hold for 10 minutes and proceeded to drive to the pharmacy. I arrived and the the two pharmacy employees are not answering the pharmacy phone but instead are chatting on their cell phones. Total incompetence! I spoke to what appeared to be a seasoned employee and asked for my prescription a had to wait for it. I wish I could contact the corporate office because the service here is just appalling. Better to drive 3 miles that deal with these people.

The worst drive up ever.they have two lanes and one only works I waited 30 mins just to pick up 1 prescription unfortunately I don’t feel safe going inside with my newborn baby to get my prescription so this definitely was an inconvenience for me they need to do something to speed up the line for people who aren’t taking covid test

I went to this location for Covid test. I made an appointment which is required. I get there for my appointment and am told that the person who is administering it is not there and won't be there for another hour and a half. No call to let me know this and no concern. They could have helped me schedule at another CVS since this was their problem. The location that I will never visit ever again is 4550 Lyons Road Coconut Creek. I have had problems in this store before but not so extreme. So very disappointed and sent a message to their corporate headquarters.

Such a nice person makes you feel very comfortable she help me resolve two issues that has been bothering me majorly past nine years and Berlin really help me with her spiritual prayers and advice today I could smileI can be who I am much more energy peace of mind thank you so much Berlin I will definitely come and see you again