CVS Pharmacy, Naples FL

I have been going to this pharmacy for 9 years, and my experience there is getting worse with each year. My recent attempts to pick up my simple prescription from them showed that their pharmacist, who worked there on October 14,2022 and previous week on Wed and Fri) completely lacks basic communication and customer service skills. I understand that there was a delay with prescriptions due to hurricane Ian, loss of power and internet, but it shouldn’t affect the way she talks to customers. I’ve been going back and forth for five days and not once I had a normal conversation that involved greetings, explanations, apologies and saying good bye.

I called the pharmacy multiple times to find out about my prescription. They never answer the phone. This pharmacy would not be a good choice for those with serious prescription needs or questions.

The most knowledgeable and patient pharmacy staff, this pharmacy is my hidden gem. Thank you Trish and team!

These poor ppl that work there. Understaffed. Computers don't work. I really have no idea why CVS even keeps this business in operation in this Target. Better to close it down and consolidate with a more functional CVS.

This pharmacy should be closed. It's a disgrace to the CVS companies. Everything about it is very bad. Today was the icing on the cake for me. I made and appointment for a pneumonia vaccine 2 weeks ago.so I went today for my appointment and after 5 minutes of waiting they said they didn't have the vaccine available. I was in shock. NEVER AGAIN FOR THIS UNFRIENDLY AND SLOPPY COMPANY. I immediately went on my cell and looked up Walgreens and with one hour got my vaccine. DO EVER GO TO CVS ANYWHERE.

Probably the worst place to go for a prescription. Like everyone else has stated, be prepared to wait. Totally understaffed. CVS needs to get their act together.

Worst pharmacy experience I’ve had. I wasn’t able to call and confirm anything was ready out in stock