Dairy Queen Grill & Chill, Fort Myers FL

Puts the smallest "sold out" sticker on their menu items and I didn't see. Went to order what they were sold out of and had a girl tell me that the words are there for a reason. Had the worst attitude. I told her a little bit of kindless goes a long way. But I get it girl, I used to work at DQ too way back in the day. But we all have to put in our dues. Will go back though, hopefully no one's spits in my ice cream next time but hey what I don't know won't kill me right?

CHECK YOUR FOOD before leaving the restaurant. Last visit ordered bar-b-q strips. They squirted only half of them with sauce. Went today and ordered the same. NO sauce at all.smh
This store is always packed but yet doesn’t feel like it is being run efficiently.shame.

This was one of the best DQ’S we have been to. The food was great and the customer service was even better! Murphy was amazing!

The cashiers are usually not all that knowledgeable about their menu. And often just leave you standing there for a while waiting to be helped, even when no one else is in line. This is at more than one location, too. But I love the $7 meal and the hot fudge sundae.

The food was great day food. The store was clean. The manager, Nevaeh, was super nice. The place was packed. We were very happy

It seems like every time we go here we have to wait an excessive amount of time on food. Today was no exception. The only difference was that today, the food was sitting on the counter for close to 10 minutes before someone finally brought it out to us. Very disappointing and I likely won’t be back.

So pleased w our cake order! I listed the theme of the party in the notes of my order and the cake decorator delivered! Cake was also delicious! Thank ypu for being the star of a 10 year olds bday party!

Waited for 15 minutes to be helped at the counter only to have team member Kristal to act like she has never saw people before and look like she was falling asleep at the counter taking our order, rubbing her face and hair with sweat and dirty fingernails. Just disgusting and not up to DQ standards at all.

Arrived at this DQ around 8: 45 this evening. Went inside and placed an order for a small blizzard and a pineapple sundae. 25 minutes later still waiting for order. Said if order was not ready wanted money back. Manager was more than willing to give me a my money back. Seems she should have asked one of the girls to make my order. She told me they were understaffed but there was two employees sitting in small booths playing on their phones. She wanted to give me my refund receipt in case I come back and I informed her I would never be back there again. Seems the employees were working in slow motion. Left there at 9: 20 unhappy because I was looking forward to he blizzard. Never had a problem at any other DQ. Had to give it 1 star to be able to do the review. Should have been no stars.

I always love some DQ but I will never go back to another DQ again. My kids blizzards were so thin, the peanut buster parfait was half filled, and my banana split had half of a half of a banana and they forgot to add my pecans that I paid extra for. My son's Brownie cupfection was half full and half like. Bite of ice cream I will go to County Icecream from now. Waste of gas and drive time coming here.

Nothing better than a DQ Blizzard!
Though my wife loves a vanilla cone dipped in chocolate! Clean store and friendly staff.

So ordered (2) 5 piece chicken strip basket. Get home no bread! Yeah maybe don't need it. BUT WHEN YOU PAY $21. FOR LITTLE CHICKEN pieces AT THAT! THEY CANT EVEN SAY " HEY WE ARE OUT OF BREAD CAN WE OFFER YOU ANYTHING ELSE"! NOPE YOU JUST DONT GET IT!

It was good food did take a while but that is fine cause nice hot food sitting in front of you makes up for it. Lady that took my order wasn't having the best of days which is understandable she did her beat at trying to make me happy tho.

Only reason I come to this location is because it’s close to my home & my kids like it. Drive thru service sucks. It’s ALWAYS a 15-20 min wait for food. They hand me the ice cream & tell me to pull forward. Said it’s going to be 7 mins they just dropped chicken tenders. Well it’s been 11 mins & Ice cream currently melting. I get that some times we have to wait on the food.but literally EVERY SINGLE TIME!

If I could rate it lower I would food was cold ice cream has melted as it came to us don't know what has happened to that place but it has gotten horrible

The staff was extremely friendly and efficient. However, the chili dog was not good, it seemed as though it had been sitting under a warmer for many hours.

I love the fact my Dog gets a puppy cup. He loves them, more places ought to think of them. Only fast food place I'll go to.

Always consistent. Staff could be more pleasant. Manager is polite and professional always.

Smiling staff and full menu even just days after hurricane Ian. No change in their usual high quality. They've gained another regular customer.