Dentilife, Pembroke Pines FL

Went in late last year, maybe in July to see the dentist and the wait wasn’t as bad since it was late in the afternoon but initial visit was basically X-rays and a exam. Told me I need deep cleaning and that I have 1 cavity and as I tried to scheduled for the cavity, they said they will call me to schedule because they need to submit a claim to my insurance (Medicaid) to see if they’ll pay for the deep cleaning first before they can render the service… it’s been months now and still not a call back and after seeing all these reviews, I’m sure they just decided to not call me back because Medicaid wouldn’t pay for it. I would definitely not be going back there anymore because they definitely just wasted my time when I could’ve gotten the work done elsewhere long time ago….

This dentist office dentist discriminates against Medicaid recipients. I called to verify my appt date which wasn’t until another week and a half and was told that the dentist was not able to do it and that they wouldn’t be able to do it for over a month away. Never once did they alert me beforehand. Then I asked about the other dentists in the office and was told no one else accepts Medicaid. Which is clearly a lie. Their actions are disgusting and I will be reporting this to the dental board!

This is by far the best dentist office I've ever been too. Everyone is super friendly and polite, Dr Erick Calderon is the best! He's very professional and caring. The ambiance is a breath of fresh and everything is clean. I can’t wait till my next visit.

I am so pleased with our experience today at Dentilife, Dr. Calderon, Dr. Carlos, Patricia and his entire staff exceeded all expectations. My daughter felt very comfortable and special from the moment we walked in. They were extremely thorough, patient, professional and fun. My daughter had such a great and positive experience! Thank you all

I’m so frustrated with this office! Last time I came in it was for a cleaning. Did I receive a cleaning (No!) the assistant did my X-rays (obviously new assistant) which is fine But why did my visit take an hour and 30 minutes for just X-rays and an exam? Again I received no cleaning. Every single time I come here, there’s some sort of issue. I keep trying to give them a chance but for sure I’ve had it. You know, what’s the point of scheduling an appointment if you’re going to have your patient waiting more than an hour. My appointment was scheduled at 4pm, I came in at 3: 40pm, it’s now 5: 30pm and I’m walking out with my mouth numb cause the dentist is obviously working on two patients and just left me there. This office should be more respectful to everyone’s time. I don’t have 4 hours to sit in a office to get basic things done. Front staff and assistants are nice, it’s just the time managing is horrible on the dentist part.

My favorite place to see a dentist. The staff is family friendly and has always been very caring and kind to me and my family. -Dr. Bhatti

After waiting 3 hours for a simple cleaning the dentist performing the cleaning on my son continuously touched office supplies with her gloves while working in my sons mouth. After completing the cleaning these scalpers told me my 14 year old son needed a $4000 surgery that wouldn’t be covered by my insurance to remove the skin at the top of his lip because it was “overgrown” after hearing this I paid out of pocket to go to my usual dentist who is no longer covered by my insurance to have a more experienced dentist look at my son and they informed me that this was a complete lie and they were only looking to get money out of me at my sons expense. I’ve been coming here for the last 6 months and after this I will never be back to this sorry excuse of a medical office. I’m only writing this to save people from wasting money on unnecessary procedures since this dentist does not care about your children and will perform surgery on them unnecessarily. Would have given zero stars if it were possible

First off doctor was great staff is great. BUUTT, I felt like I was in a 1995 dentist office, idk where they got their equipment, kinda looks like they went inside of a abandon dentist office and grabbed what worked. Paint jobs not done, door nob out wasn’t working right, no Appeal to the store at all. Amazing people I can tell they care and good service. I just never understood why business owners can’t do small things like better paint and little details for the overall store.

Hoping this review can save you some stress or dealing with a business that’s not Structured. Last year 1/9/2020 I came to Lakes Dental to get some work done. My Treatment Plan was 2 Dental implants. Root canal and a deep cleaning. The lady that did the pricing negotiated my treatment plan because I was getting multiple things done at one time. I agreed to the price of $4285 to get all my work done. Through the year getting My treatment done step by step every time I came in they alway ask for a payment when I already paid with my Care Credit account the complete balance. When I tell every time I went they had to search my file to make sure I paid. Finally after a whole year going by cause one screw Rejected. Getting my implants was delayed cause the screw had to connect to the bone. The dentist first put both screws on one side. So after realizing her mistake she put it on the other side. I need total 4 implants I have to get 2 at a time as they said. So now after a year I’m finally ready for my crowns I book my appointment. I came in an guess what? AGAIN THEY DIDNT KNOW I HAD ALREADY PAID IN FULL MY TREATMENT PLAN. The lady tells me I didn’t pay for crowns! We went back and forth about it. When I tell you I was so distraught so upset so hurt all my energy drained! Cause again the dental office didn’t know my case as a patient. So after going back and forth another lady came with my chart showing me I didn’t pay for crowns When I paid for 2 Dental Implants 1 root canal and a deep cleaning. The lady that did my pricing had to help me everytime I came to my appointment cause they ask for a payment everytime I went there to complete my treatment. The Lady Dentist that agreed to initial payment that put in the screws in for the implants who also had to help me wasn’t there. She moved to Puerto Rica and not coming back. The Lady who did the pricing wasn’t there she was sick and wasn’t returning for 2 weeks. They wouldn’t call her or the Dentist who installed my screws. The Lady was so rude. She wasn’t trying to help me in no way. All she keeps saying was I didn’t pay when I paid $4285 with my CareCredit card. On my chart it clearly shows each items reg price and the discounted price for the implants, root canal and deep cleanings. I should her the screws so she can see the screws she didn’t care. Over talking me not trying to help me at all. I didn’t see nobody I saw working there though out the year to help me cause they all didn’t work there no more. I was so happy to finally be able to get the things done I needed and pick the wrong business to do my services.

The staff was professional and caring. The office was clean and I felt comfortable, especially during this time of unawareness they made me feel safe. Also, The doctor was amazing very knowledgeable about his area of practice. Thank you!

Dr lopez was very nice to me disregarding that i personally know her. I had an appointment for clear retainers and got them the next day after my molds.yay

Outdated office that over charges so patients may pay out of pocket. Not a good place. Will not return.

NOT COVID-19 CLEAN. CHAIRS ARE NOT BEING CLEANED AFTER EACH PATIENT. CHAIRS ARE NOT 6 FEET APART.