Dollar Car Rental - Daytona Beach Internatonal Airport (DAB)

The lady who waited on us Monday night was GREAT! VERY nice, professional & even gave our daughter a cool pair of shades

Can't beat the prices at Dollar car rental. The only thing is I constantly get a CRV crossover van. I stated I did not like them as I am only 5'2 I have a hard time seeing over steering wheels and blind spots I find a lot in these CRVs. I thought I rented a Toyota Corolla or something similar but I got an economy car nothing was power no power seats ridiculous I've never seen a seat go up that way will you have to pump a handle I had to go back inside to find out how to raise the seat. A whole lot full of cars and you think they could have found me something or even upgraded me if they had to to keep me happy. I am handicapped and it is very hard for me to climb up into trucks high vehicles. I hope next time I don't run into this problem. Customer service was great.

Gave me a confirmation number for a reservation. I ubered there to pick up the car, but they said they didn't have any cars left

Rip off fraud merchants. I’d avoid like the plague. Hired a car and it broke down after 20 minutes, they never arrived to collect it after 3 hours broken down midnight at the side of the Ross waiting. They then Charged me an additional 880 euro on my card they had from booking never mind a refund. 2 hours queue at airport to collect it. Just go somewhere else they aren’t worth the risk

Easy pickup, great prices. I reserved the managers special and ended up with a nice little Mazda SUV with leather interior for the price of a compact car. Super happy with my deal.

Car was nice but somehow lost air in one of our tires but car was in good condition and had nice features

Had a scheduled pick up car at 4 o'clock today, waited in line for almost an hour for them to tell me they gave my car away and then tried to put me into an economy car that I paid for mid grade car, will never use this company again

HEADS UP! They have changed their rental policy for debit cards making it less convenient to rent with a debit card and now require return airline tickets for airport locations with a 500 dollar deposit on top of doing a credit check.

From July 5th I flew from Orlando and Nashville. I paid for my rent a car in advance but I still had to wait on line for 1 1/2 hours to get my car in Nashville.

During that same trip I was overcharged $60.00.perhaps my fault but twice because I felt I put in from 7/5 to 7/14 the agent who took 45 min to get on the phone said I put in AM instead of PM.on the reservation. The only way I can see that happening was if it was put on as a 24 hour clock.and thought it was AM AND PM.in any case I wanted to talk to a supervisor of course a supervisor is never around.twice the Supervisor never called me. As a note at Nashville Airport they say just drop off the car walk to your flight in other words you don't check out. They check out for you. I didn't feel good about it but I took pictures of mileage and the condition. I mean am I supposed to trust these people who work for $10.00 per hour? Well after passing the front booth I saw my famous line again I said to myself just go to your flight. Well I was wrong because I would of caught this error and perhaps it would of been corrected but now I have to wait an hour to get the agent on the phone and a supervisor refuses to call.

I hate this company. They really don't care about you and lie. But they got you by the balls. Hertz owns all the rental companies that are in the airport. It will never happen but I hope one day this company goes out of business and I wish the CEO's and managers bad health thanks you creeps.

Painless! No lines, friendly staff. The gal even let me choose what van I'd like to take for our trip.

Horrible service from Dollar. Car key died (likely dead battery). Called Emmergency Road service number on rental contract, spent 45 minutes on “hold” waiting to speak with representative. Gave up and had to take cab to Daytona Airport to get anyone to help.

Can't give it a zero. They still haven't given us our van 3 plus hours. Wanted to be fair when we did get the van 3 plus hours after the appointed time. It was supposed to be clean. My daughter found a soda bottle with chew spit in it.
The car was what we needed after 3 plus hours of waiting. They gave us $50.00 on next rental for all our troubles. I hope it works when we go to use it.
The woman at the desk did her best. Sounded lile someone dropped the ball.

I accidentally took the key with me to my home state after renting a car. Asked if I could overnight the key back or better yet return the key to one of their locations in my home state and they decided a $250 key replacement fee was worth all my future business and the business of anyone who reads this review. Literally had customer service ask me to still mail the key back after telling me I would be charged this fee regardless. Horrible company, horrible service.

One star is literally a gift. Do not use this place unless your looking for nothing but troubles with your trip. I booked a car in February for my week long trip to Daytona last week. I walk up to the Hertz counter as the Dollar didn't have an employee to assist. I wasn't aware that when I booked the car that I would not be allowed to add my spouse on as a driver. I have severe anxiety/panic attacks and didn't want to drive in a place that I didn't know. The attendant was straight out rude (male gender). Literally would not listen to me and finally my husband could see and hear that I was getting upset and told me to calm down that he would drive as our car insurance is covering the car. The attendant then looks at me and says. Your not getting a car. Straight out. When I say I've already paid for the vehicle his response was that he would send the sheriff over to get me. We ended up having to get a taxi and it cost me extra because of his rude a**. My question is why would he make me be the driver and not let my spouse drive if I explained to him that it would be much safer for everyone? He was straight out rude and tried to destroy our vacation. After calling several times explaining that I wasn't going away and that this would go on and on until I saw resolution - they refunded my money. Don't rent from this company or from Hertz as they talk to customers like they are dirt and think they're the sheriff of vehicles. It was a good try on their part but luckily I contacted Enterprise and they gave me a discounted price due to what happened to me and my husband was able to drive. THANKS ENTERPRISE. You're the BEST and you will always have my business. Dollar and Hertz hire incompetent/rude individuals and they lost my business for life. ZERO STARS.

Do Not rent a car from this company still waiting on deposit been 3 weeks they will keep your money and give you a customer service person who is brain dead to blow you off on the phone. Going to have to sue them for 500 dollars

I rented a car last week and returned today to exchange the car because it needs a front end alignment and add a driver. I added the driver and she I asked her if there was any cost associated to that she said yes 13. Day. Me and my friend immediate asked her to remove the extra driver because we did not realize the cost. She said she couldn’t change it or void it. I had 21 days left on the rental. She total me she couldn’t void it and we never left the counter. And she had no cars to exchange for me. So I’m charged 273. For adding a driver that she wouldn’t void. Not happy!