Dr. Carlos A. Pacheco, MD, Maitland FL

I began seeing Dr. Pacheco in January 2022. It was at this time we discovered my pancreas barely makes insulin and that I am really a Type 1 Diabetic. I'm now on an Omnipod 5 pump and Dexcom monitor. My husband began seeing Dr. Pacheco as well and we are both in much better shape.
We have changed our eating habits and restrict empty carbs. We follow everything the doctor has suggested. We are now model patients and now go every 4 months instead of 3! We are thankful to Dr. Pacheco and that our lives are in better control under his care.

Dr Pacheco is fantastic. He's well informed & up to date on the latest news in his field. He's compassionate & understanding. Really listens to patients & explains diagnosis, medications, & recommendations etc in return. He really cares about his patients.

I am fortunate to have great service throughout the years I have gone here: Maitland and Orlando offices. The staff has communicated well and returned calls. However, the patient portal is the way to go. Messages and questions get directed to the right person. Dr. Pacheco personally answers your medical questions. He is kind, caring and you can feel this from him personally. Years before I saw him, some blind women talked about how helpful and compassionate he was. I finally decided to travel farther to see Dr. Pacheco. I have been very impressed with his actual insulin pump knowledge and skills at adjusting the pump. Many, if not most Sa do not know how to physically manage a lump. He took mine once and rapidly changed the settings. I used to be a CDE, diabetes educator and all the physicians had their nurses and patients make physical adjustments because they never learned how to operate the equipment. Kudos to Dr. Pacheco for learning so much and continuing to be a genuine caring physician who encourages his patients. I have had a type 1 diabetes for 51 years and do not intimidate Dr. Pacheco who has experience treating people who have diabetes for many years.

Dr Carlos Pacheco is a FANTASTIC physician, THE BEST! That's is the ONLY reason I'm still going to that office. The front office/scheduling are probably the WORST in the business. At any time of the day all calls are redirected to the answering service and they don't want to take messages just tell patients to keep calling back. I send message using the portal NO RESPONSE. I'm in urgent need to see Dr Pacheco.

We have been coming to Dr. Pacheco for years and he has always greeted us with a huge smile and a kind, compassionate manner. My son no longer lives in town but comes back and makes sure to connect with Dr. Pacheco whenever necessary, and he could go to see anyone in his own city. I also want to say, although they are difficult to get in to at times, I spoke with Richey and he couldn't have been more helpful and understanding. In today's world, kindness and compassion unfortunately aren't the norm but it seems to be with Dr. Pacheco and his staff, especially Richey and Mary.

I came to see Dr. Pacheco about 3 months ago regarding some symptoms I was having due to a recent diet change. He did bunch of tests to see if any of my symptoms were related to my hormones or any chance of prediabetes. Based on his findings, he told me that there was absolute nothing wrong with me and that i might have hormonal imbalances in my brain so he suggested that I saw a physiatrist. I asked him multiple times to do an insulin and glucose test to see if i may have developed a hypoglycemia since my diet was Keto diet for 3 years. He kept shutting me down and telling me he had no reason to do any further testing and finally told me to find a different doctor or to go to MAYO clinic for further testing. He even closed my patient portal and pretty bunch told me to F.myself. Well I finally convinced my physician to do those test and guess what? ! I have hypoglycemia. Dr. Pacheco has failed me as his patient and pretty much left me in the dark just because he thought he knew better. If you are looking for a doctor who will actually pay attention to you and your current symptoms, i suggest you go somewhere else. Because of his arrogance and stubbornness, I've been put on medications that i probably didn't even need in the first place. A simple test could have prevented all of this. BE AWARE!

I love Dr. Pacheco, however; their office policy is unacceptable. A few years back, I lost my insurance due to a job change. I called and spoke to a rep and told them that I had to cancel my appointment. They told me to call back in January when I got my new insurance. I called in January but they didn't take my new insurance.fine, I blame ACA (remember, you can keep your Dr?) The next year I got a new insurance and was excited to call and start visiting Dr Pacheco again. I call and was told that because I cancelled an appointment and hadn't returned, I couldn't come back. They said they would ask the Dr if he would see me but apparently, he would not.

I love dr pacheco. I never have any problems.he explain you lav work very good.he take time to talk to you am like that attention front a doctor recommended him the best thanks dr Pacheco.

Dr. Pacheco appointments are consistently long due to overbooking. This was admitted to by his office staff. I had never minded waiting to see him as he is a good physician, however on a recent appointment for my mother she was 12 minutes late and they refused to see her when she got there. It’s ok for patients to be at his office 1.5 hrs to spend 8 minutes with him but I guess a little courtesy couldn’t be offered for her delay. I called to inquire if they could makeover an exception and see her since she had spinal surgery three weeks earlier and traveling was difficult. The office manager and staff were rude and not considerate of her condition. As good of a physician as Dr. Pacheco is, his staff is not worth dealing with to be a patient there.

I have witnessed the disgraceful level of service expressed in some of these reviews during my first phone call. Glad I can prevent any future headaches by avoiding this office.