Dunkin', Wildwood FL

MORE than 30 min wait for two coffees. Why would I foolishly wait that long? Because they get you to pay first at a kiosk. So I was basically held hostage lol. This place sucks

I don’t know what the female cashier working Christmas Eve is being paid, but it’s not enough! She handled a long line and changes in order with grace and diligence.

Terrible! Beyond terrible! Been here twice and standing around for like 30 minutes waiting for an iced coffee. Complete failure on management, inexperienced and incompetent staff

They were understaffed at 1am but they still focused on the customers first. And managed to keep the place clean.

Horrible service. Worse dunkin I’ve ever been too. I never got to place my order because the whole crew wanted to argue with a guy who never got his coffee. They treated him like a liar and straight trash. I travel the turnpike almost everyday unfortunately I’ll skip this place to go to a different one.

I will never come back to this location again, they are out of everything all the time. How can you run this location without having anything. This is like a dealership with no cars. We will report to bbb

Today Tuesday October 3 2023, I visited the Dunkin’ Donuts at the OKAHUMPKA service Plaza; I stood in line for over 15 mins waiting to place my order the two ladies over the counter just looked at me and continued to do as they pleased without saying anything or coming to take my order, another 5 mins passed and still no one came to my assistance, I got so upset and walked away, as soon as I turned away she then came to the register and took the person behind me order, I felt disrespected and racially profiled. I will be making a review of this issue on Google also so everyone can know of the level of service offered here.

This is where happiness goes to die. You never wait less than 20 minutes. They never have more than 1/2 the menu. Tonight I ordered at a kiosk and watched them help 3 kiosk orders that finished after me and 2 counter people. I stared at my drinks finished for 5 minutes and when I finally inquired - they were like oh we don’t have donuts. Dunkin’ Donuts didn’t have donuts. Rather than say that they just didn’t call the order? !? I waited 20 minutes to have to ask about my order and they didn’t even have it. If this wasn’t every time we went I wouldn’t have bothered to post, but it is.

It's difficult getting good help and early morning services were noticeably absent. As the line grew longer it was obvious my need for speedy service would go unsatisfied.regrets for the review but I had to say something to management to get their act together.

It's alright! Sometimes depending on the hour they ran out of donuts so you're stuck with fewer options.

Order station wasn’t working and was actively ignored by employees when trying to order at the counter, waste of time

They were out of wraps, out of Avacado toast, out of snake bacon, didn't take rewards.and it was only 3pm

At 2pm they don’t have bavarian cream donuts and they told me they won’t bake anymore bavarian cream for the rest of the day. Too bad Dunkin’ Donuts

Great place to satisfy that sweet tooth. On ly is it is very busy/crowded due to being in a rest plaza.

4 workers. 3 women cleaning and 1 guy doing the cashier and making all the drinks by himself. Highly inefficient.took nearly 25 minutes for an unsweetened iced tea and a single donut. Poor managerial skills on the Managers part. Good thing I took the Turn Pike and paid $10 toll fee to save 25 minutes to waste it on waiting for a drink and donut. Jokes on me.