Dunkin', Orlando FL

Terrible I worked here and the manager was so rude to me and got mad that I wasn’t taught anything but took it out on me

Coffee is never great and the service is worse. Payment method didn't work, so we got waved and called back in just to escalate an irrelevant argument about whether our bad review should result in refusal of service, and even attempting to involve other innocent customers. Mia and coworker, who refused to give her name, were rude to the point of not bothering with this store ever again.

Just lost two regular customers for good due to the employees Miah and whoever the other woman that was working with Miah during the closing shift on the date of this review. The other woman that ran in the back yelling and refused to give me her name was the instigator of the issue. The audacity they had to wave me back in the store after I was pulling away only to create an issue out of nothing and to say they deny me service. They really should be fired for their inability to control their emotions. They really are a danger to this Dunkin location.

The ladies and I had a good laugh in the morning when I stopped to pick up donuts had the wrong coupon apparently I don't know the difference between Krispy Kremes and Dunkin' Donuts hehehe thank you ladies hope you had a good day after I left Friday Thursday what day was it I can't remember I'm a little slow happy holidays God bless

Always great coffee and donuts. This morning @ 6 AM new store manager Tammy made fresh coconut donuts upon request!

Here’s yet again another bad review. I’ve left another one or two reviews but The owner doesn’t really seem to care about their reviews because this place sucks. This morning I go in and I like a certain donut. A customer orders 2 dozen random and the employee goes after the ones I want. She takes one and I nicely ask if she can leave the rest for me. She turns and gives me a scowl. Meanwhile she’s grabbing the customers donuts and taking the frosting off the tops of them. Just like in my picture below. It seems like the people who work there hate their jobs. The other girl that helped me at least tried not to smudge the donuts after I said something but she went to give me a Boston cream that look like someone stuck their fingers in the top. I really hate the service here but unfortunately there’s no other Dunkin nearby. If I go to another donut place, they are kind and the presentation is far superior to this place. If you’re in the area. I recommend you go to another location or check out krispy crème by millennia mall.

The service i received was wonderful the new beautiful young lady Tazia helped me out a lot I look forward to seeing her again. She has been the only person to greet me in for the last week or so. She made my sandwich to perfection and she also made the best Latte due to the other employees just doing whatever they want.

I was very disappointed with my order hash browns were a big smush and I took it back the young lady had a confused face like what’s wrong with them I didn’t even ask for a refund or another just left them there because of how rude she was being.

Ok... I understand that Dunkin' Donuts is a franchised thing. But.since their food choices are rather limited, one would expect things always be in stock. Unfortunately, this is not the case with particular store. I have been here many times and I have yet to get an order that was correct or complete. They always manage to be out of something.

Update as of 08/31/2023: Things have NOT gotten any better. They are still out of items. There are 2 people working the store which means response time is slow. The order we got was incorrect and I had to send it back. The napkin dispensers were empty and stayed that way for the entire we were there.

Dirty gross location. Scared to eat or drink here. Dirty employees, dirty bathrooms, dirty store. Shut this location down Health Services in Orlando. Most of the DD in Orlando understaffed, gross and horrible.

The worst avocado toast ever, bread was not toasted, avocado had white spots, no tomato or bacon. Very disappointed
Don’t order specially for 5 dólares

White Girl at counter soooo rude. Don't go there no drive through and girl should be fired! The way she spoke to person in front of me then gave me attitude but it was just totally Rude. So sad people speak to people like that No manners.

I had my dunkin’ coffee for the very first time at a different location and i was in love.i decided to come here since i was craving for their iced coffee’s.unfortunately, when i tried my coffee it did not come out good knowing that they did not add the flavored syrups i requested.when i scanned using the app, i said to use my free drink, but they didn’t use it and i had to pay full price.i don’t have a problem paying full price, but if i had my incorrect order and did not use my free drink reward, then it’s a little upsetting.i tried their hashbrowns for the first time, it was okay for a pretty good price! The guy who gave me the food was very sweet and kind.the atmosphere was clean and not a hard location to find.i would not come here again though.i did not ask for a remake because as someone who used to be a barista it would feel frustrating and exhausting to deal with customers.i did not want to be put into that position.overall, was not feeling this location.

Dominic was so nice! So welcoming and his smile is contagious! I am definitely coming back!