East Coast Auto Care, LLC, Jacksonville FL

Excellent service I called up had a concern to ease my concerns and I was very pleased I've done work with them before and they're excellent I highly recommend

This place is AMAZING. The people are SO nice! They were able to get my car in right away, were able to diagnose all of its problems, and were extremely great about keeping me updated and in the loop. They were very knowledgeable, helpful, and honest, which made me feel confident in trusting in them. I would recommend them to anyone!

When Bill was here, this place was great. Jasper is now in charge and I took my car here to get a diagnostic for possible transmission. My vehicle feels like it jerks from 1st to 2nd gear, but not consistently and sometimes not at all. Jasper spoke to me afterwards and said it’s the transmission, they ran the diagnostic and the quote was $3900. That’s a lot of money for me, so I took it to two other places for a second and third opinion. One place is a transmission specialist. Both places said it’s not the transmission. That it didn’t come up on the diagnostic test. I have an appointment with a competitor to check my mount.

I called Jasper to ask him what is the difference between what he told me and what two competitors said. He said he couldn’t recall looking at my vehicle two weeks ago and that it could have been on the same day he received bad news. He offered to look at it again and “dig deeper” for me. No thank you - I don’t trust you anymore.

They’ve lost a loyal customer and I miss Bill.

Highly recommend this auto shop!
I had to get a lug nut repaired which I had an appointment for and they said it’d be 1-3 hrs but they were done in 45 minutes plus they checked and topped of all my fluids! Super friendly and professional. I will definitely be back!

For more than 50 years, I've owned cars and needed regular repairs-and always dreaded the process because of so many unscrupulous people in the business. So, it was a Heaven Sent blessing to find East Coast Auto Care! They not only made me feel at ease each time I've had a "CR"-Car Crises-but they took time to listen and truly analyze the cause of each problem. The first time, my car had been breaking down repeatedly -with another auto repair place "fixing" things that did NOT need fixed! Bill and Ed and his phenomena team found the REAL problem and fixed it-and were very conscious of what I could afford-offering THE most fair and affordable repair that I have EVER experienced-which is particularly vital in my Senior Years when income is minimal-and- reassuring -that as a woman who knows very little about operational issues and needs of my car-they are GENUINELY HONEST! I thank God all the time for East Coast Auto Repair-they are a "shining light" in our community -using their talents to truly help people-and encourage through the challenges of car repairs. As I'm driving around town now, I'm not as anxious should something go wrong with my car-knowing that East Coast Auto Repair is not far away!

Wouldn't give a quote for a very simple service on the phone - said they would call back with a quote - never called back. Glad everyone else got good service from them bc I didn't.

Great experience. Very professional and great customer service. Will be my "go to" Shop when I need service in the Jacksonville area. Thanks!

Great mechanics. They can repair anything, even if they have to make the part (brake lines on a 1997 Chevy C1500). Honest, courteous and friendly service, very reasonable fees, they are now my go to mechanics!

I went in for a safety check on my JDM vehicle. Incredibly helpful service and the entire crew there is super knowledgeable, professional, and just insanely nice people. This is the place you've been looking for!

I had a fraudulent Walmart package for a motorhome part ordered and delivered here so something shady is going on.