Eastern Architectural Systems, Fort Myers FL

Horrible experience I cannot express enough to STAY AWAY!
I am not one to ever write reviews but I want to save anyone the headache and expense. We had there estimates before deciding to go with this company. BIG mistake. Go with a more reputable company for your windows.

All three sliders we had replaced were installed and all three have issues with installation.
I will be contacting the better business bureau in hopes for some guidance and reimbursement.

We have had bugs and when I say bugs I mean a lot of them crawling into our home every night because the measurements were not correct and they tried to just “patch” the wall and opening to make it work. I called right away to say there was a problem and was reassured that the phooks and “feelers” were missed. After they were installed still are having issues.
Sean the owner called me disrespectful for texting him after hours to show the bugs and inadequate seal of the sliders. This is after 5-6 times of them coming back.
Also our pool deck was destroyed with gouging of our lanai floor and my patio furniture was covered in caulk and dirt that I had to have replaced.
Multiple times they have come to “fix” the problem but it has not been resolved. I actually had a piece of the frame fall on my head after one of the previous attempts to fix.
Luckily the inspection has not been completed so we are hopeful to have this and resolved.
Again stay away!

My company installs close to 1300 windows a month of EAS windows. Best product on the market

We got our sliding glass door and windows replaced after Hurricane Ian. After purchased, install team was prompt. Windows and doors look amazing. They really helped our home improvement look. We have had no issues. Love how the tint on the glass keeps the sun rays out. The best part is, when another hurricane comes, we feel a much higher sense of security.

Great company and staff. The delivery driver today Marcelo was absolutely the best and I look forward to working with him again! Thanks again!

Had my entire house replaced with EAS windows. House stays cooler, road noises (passing cars) nearly eliminated. Couldnt tell the lawn man was here till I saw his truck outside. He was actively riding his mower right by the window. Couldn't hear it.the sliding glass door opens and shuts like a dream. They were built perfectly to the opening and I have faith that these guys will hold up in a hurricane. Awesome Products!

Great company although I was treated unfairly due to race. Read the comments. I'm not the only one.

I've been selling my customers the 176 Bertha since Dec 2021 and I haven't had any issues.

They do not stand behind their warranty and scam you out of your money. They claim to deliver product and don't. When you ask for the material they proceed to charge you additionally.

Installed new windows for whole condo 3 years ago. Since that we have condensation on the glass panels.
Installer by American Windows do not accept any warranty complain and very rude
Be aware to install this product and use there service by American Windows like installer

Please stay away from Eastern, my windows were installed in May 2022 and today is there 4th attempt to replace a window that was defective, first window defective, 2nd window was defective, the 3rd time they broke my glass and could not replace it for over a month, now today, the replacement window is a lower standard then what I paid for, very bad business. I'm so tired of dealing with this company. I was told today the label is wrong and the new window is the exact same. Hmmm. Okay, it just looks different right.right.

The quality is good and very easy to maneuver. Also most of all it keeps the
coldness in and the heat rays out. What
a excellent installation team.