Ed Morse Cadillac Tampa

I took my vehicle in for an oil change and 2 small repairs to a door and it took an exact week and they didn't even call me to inform me of what was going on. One of the tv of my vehicle was damaged and I have been waiting for more than 3 weeks for it to be replaced

We are delighted with our experience. Our car was in an accident and we took it to Ed Morse Cadillac Shop and they return the car to us like new. We must comment on Candido Acevedo, who was in charge of the repair and communicated regularly with us. Always very profesional and diligent. We met the Superintendent Mike and he was very helpful and polite too. We are giving this place an A+.

Waste of time. Confirmed appointment to view car in advance, drove two hours from Orlando to Tampa and had confirmed the morning of the vehicle was available. Asked for all my information after the vehicle had been sold including drivers license information, just to notify me vehicle had been sold. Watch out

Excellent customer services.clean and neat place and people.highly recommend it to anyone who is interested in leasing or even buying a car.
Keep up your good work Ed Morse Cadillac of Tampa

I called Ed Morse Cadillac of Tampa and spoke with Katrina. I asked if they still had the 2021 Cadillac Escalade from Autotrader, listed for $92,000. She said yes it was still available, and they had lots of Cadillac Escalades on the lot. I scheduled an appointment and drove in from Orlando, when I arrived they told me they only had 1 Cadillac Escalade and that it was a certified vehicle with only 200 miles. The salesman told me the was priced at $150,000! They told me any all of their New Cadillac Escalades were $50K over sticker but if I ordered one they would sell it to me for $10K over sticker. I told him I wasn't that motivated and left.

Such a great experience Nick was amazing and mindful of our time. We had somewhere to be and he was fast and professional!

Both my husband myself got our cars here, if you're looking for someone straight forward willing to do what he can to get you a deal you need to call Kevin Iversen. HE IS THE MAN

This is my second car from Ed Morse Cadillac. It was a great experience with Edwin and Lam who took great care of me and my needs in the process of buying my car. I know I can count on them if I need anything at all. Thank You Guys.

Had Juan as my service advisor, best experience I’ve ever had with a Cadillac advisor and I’ve had many over the past 3 and a half years of ownership. Juan is very professional, funny, kind and easy to work with when it comes to getting your car serviced. Very good with communication and custom service. Next time I ever need anything from Cadillac, Juan will be the first one I’ll reach out too.

I just purchased a 2017 Escalade form Ed Morse cadillac. The customer service was fantastic allowing me to be home while the brought the car to me. Edwin the sales rep made sure I knew all the features of the car and I was happy with my purchase. I would definitely recommend Ed Morse and Edwin to anyone looking to have a great car buying experience!

A big thank you to CJ and Lam for helping us out, with our new purchase of our Toyota Tundra, such great people to work with again thank you so much

My first new car a Cadillac 2021 XT5, very excited at first, but now after 5 months of having this new car, I started to have problems, the Engine won't start at all, today October 3, since the morning, I am trying to communicate with the dealer without any response, it is assumed that they send service when something happens. It's ridiculous, when we go to buy a car they make you see that they provide the best service. However 5 stars for SOS calls, this service is the only one that works as it should. Unfortunately I am disappointed, I thought Cadillac was the most.

My experience with Ed Morse Cadillac went very smooth. They listened to what I wanted and made sure that was what I got. Great staff and very professional.

Service team was very respectful of my vehicle, took the time to explain everything in detail. Wait area is clean and comfortable. Great team to work with for service repairs.

Tim in service is exceptional! The man needs a raise right away. Thanks Tim. Also, I did not end up purchasing a car from Serenity in sales but she is an excellent consultant and sales professional. Definitely hit her up if you need help with a new purchase.

We purchased our car in Feb 2021, had a wonderful experience with Zoilo (highly recommend him). Since Feb, I've taken it in twice for service. Once for an oil change, second for regular maintenance. Both times I waited, enjoyed their coffee and talked with other Cadillac owners. Both visits were no longer than 2 hours, During that time I was informed on the status of my vehicle and asked if there was anything they could do for me at least 3 times. I'm glad we chose this dealership, couldn't be happier.

I bought the 2022 outlander we have a great buying experience with Valentino he was very helpful friendly knowledgeable and professional
The coffee was very delicious my husband had about 5/7 cups kevin from finance was great

Valentino era un grande venditore

My sales rep CJ was very responsive and knowledgeable. Loved the quality of service and well go back for sure! Highly recommend CJ and Team for your purchase of a Cadillac. Liza