Eglin Federal Credit Union, Destin FL

I’ve been banking with credit unions for decades and Eglin FCU is easily at the bottom. Probably ok if you’re in the military stationed here but certainly not if you’re self-employed.

I’ve been a member of Eglin FCU for several years and I’m in my 50s, with exceptional credit (FICO is 830), yet you need my tax returns for a credit card? Ridiculous!

If their was an option to give zero stars I would have. I understand polices and procedures very but trying to open an account with Eglin federal credit union in Destin has been the worst experience. At this point I am left to claim racisms. I tried 3time with the bank and all three occasion were different excuse. The most recent excuse was my id and after fixing the issue they told me I have to get fix, I still haven't been able to get the account open. After talking to others persons i realize I was among the minority to the account open at this branch. I believe that is not good enough.

I made a deposit and I can't get my money. My card is showing insufficient funds.

Absolutely the worst! Their atm rejects checks constantly, their mobile app rejects checks all the time too. Then they charge you overdraft fees when you get a check in first thing in the morning the next business day even when transactions haven’t posted! Their systems are extremely outdated and make banking with them nearly impossible. They are also very shady! Auto loan with them, I specifically rejected certain services that were added after the fact and then charged for them when I never wanted them! The worst banking experience ever! Better off paying the measly $10/ month at other banks for the monthly account fees. Eglin will find anyway to get an extra dime out of you, even if they have to cheat it!