Estrella Insurance #187, Miami FL

Have been coming to this Estrella for a few years now and they are always very helpful and informative. Highly recommend.

If you need insurance please do it with this agency! They are amazing. Thank you for your service!

Ms. Rosana Fernandez was my representative. Ms. Fernandez was absolutely fantastic! She was very patient and helpful during this very important process. Even when I call, Ms. Fernandez returns my calls in a timely manner. I have car insurance and business insurance through this company. I would recommend this location Estrella Insurance #187 to anyone who need insurance and enjoys excellent customer service. Even when the store is busy, the representatives are professional and patient.

The service was more than what I expected. Good environment and clean agency. The ladies helped me and answer all my questions. Thank you so much, you guys just gained a client over here.

WORSE PLACE EVER! These woman don’t do nothing but hit there nails on a keyboard. They canceled our insurance and loed to us when we came in that they were changing the information and nver did. We sat in front of herr while she did then a few days later she never did it. And when we call she always on lunch. DO NOT GO HERE! Waste of your money! GO SOMEWHERE ELSE! If could give zero starts i would.

Today, the service of this agency, specially Roxana was excellent. The professionalism, price, and waiting time were beyond my expectations. Congratulations!

Horrible service. Urging me to pay for a policy I'm trying to cancel and hang up because I told them I'm not going to pay.

This insurance agency is horrible. I have been with them for quite some time now and every single time you call to get a quote, add a vehicle, make a payment or what ever it is you are calling for they place you on hold for over 30 minutes. They don't come back to check on the customer that is on the phone and then tell you that the customer that is in the office comes 1st. Let alone they have placed my insurance on recurrent payments without my permission only to receive an additional bill before the month is over stating my insurance will be cancelled if I don't make the additional payment. I didn't know you can sue them for doing this, but now I know. HORRIBLE CUSTOMER SERVICE!

I cancel insurance policy refuse to cancel my policy keep calling me about renewals when sold my car with proof i return my tag