Ethan Allen, Jacksonville FL

Kim was great to work with. She is a good listener and can quickly guide you to pieces that will enhance your current space. Kim has good attention to detail and great follow-up. I can’t wait to see the vision that we created come together.

The couch is comfortable, solid, what we would expect from Ethan Allen. The delivery guys went above and beyond. This is a sleeper couch, heavier than most pieces of furniture I imagine considering all the frame work inside; the guys carried the couch up a flight of stairs after assessing the route they would take and advising we take down framed pictures to avoid damage. They carefully managed to get the couch up without damaging the wood stairs, the wall or the banisters. It was a tight fit. I fully expected them to give up as I think many would but they persisted, communicating with each other well through the whole process. Their efforts are inextricably associated with Ethan Allen in my mind providing high quality products and service.

I had my Ethan Allen bedroom delivered today. The delivery was timely and smooth. Kevin and Luis were very professional and courteous. All the explanations were clear and to the point. Thank you guys!

Traci on the design team did a great job for me. She had very tasteful ideas and was very patient with me. I highly recommend her.

Their deliver service is polite, timely and careful. Worked with Taylor on multiple deliveries and was always wonderful. 10/10 recommend.

The fabric my designer Kim Seiger helped me pick out for my couches feels so rough and scratchy on the actual couch compared to how the sample fabrics felt. No one in my family likes to sit on one of the couches, the fabric is so prickly- and it was one of the highest grade fabrics. It feels like I got the cheap ready-to-ship fabric.  I'm so disappointed with the fabrics my designer encouraged me to select.

I have enjoyed partnering with designer Kim Seiger immensely. She has worked with great diligence and tenacity to find items that I love and that work well in my home. Her space and color senses are remarkable and she is very knowledgeable about both current and classic design trends. I love her calm and honest approach to her business.

Kevin and Luis were very quick and professional! Great workers that were very friendly and helpful. The bed looks great! Thank you!

My Wife and Moved to Jacksonville and purchased a newly constructed house. We had furniture but wanted to update the look. We had purchased from Ethan Allen in Danbury Ct.in the past and found the products to be top quality and the company was very professional and easy to work with.

We went to the store in St. Johns Town Plaza and met with one of their interior designers, Traci Duva. We started out purchasing a new living room couch, coffee table, dining set and rug. Everything went so well that we decided to keep going. Since that point, we have now purchased all our custom window treatments, pictures, a buffet, a bar cabinet, a decorative glass desk and all the furnishings for two bedrooms including matrasses and box springs.

Throughout all of these purchases, Traci has been phenomenal. All of her design suggestions were spot on. She has been very patient and attentive. Traci made it a point to stop by our house for several of the deliveries and, since she was unavailable on the day of install, sent another one of the design crew to inspect the window treatment installation.

In summary, I highly recommend Traci and Ethan Allen for anyone looking for great quality and service. We could not be happier with our experience.

The initial purchase experience, in the store, was great. The furniture I have received, so far, is beautifully made and good quality. I rated 3 stars due to after purchase experience. The expected delivery date for my remaining pieces keeps changing and it is very frustrating. Once you deposit is made, you are essentially at the mercy of Ethan Allen, because most of what they offer is considered custom. Even when they make an error, instead of rushing a replacement the clock starts over. I took more than 6 months for me to receive a sofa. I would love to buy more pieces for my new house, but waiting 3-4 months is ridiculous to me.

Excellent customer service with great design recommendations. Worked with Kim - she was fantastic!

Jackie was very helpful in explaining the feature choices - pillow firmness, attached pillows or not, etc. - and in finding the perfect fabric for my new loveseats. They are just as we hoped, thank you Jackie!

I have to say this was the best experience my wife I had and thank you Traci Duva for all your assistance!

Bud and Lena.

Rebecca Reed, Ethan Allen Designer, helped stage and style three rooms in my home. She made several in-home visits, follow-ups, and went above and beyond the sales experience. She has the unique ability to translate your ideas into reality. She has the experience to transform any room into a show piece. She is very understanding, flexible, honest, and fun. She has the wonderful ability to provide feedback and combine your ideas with her expertise into amazing results. Her experience as a designer showed through her tireless assistance from fabric, color, and visual representations to important decisions about furnishing your home without buyer remorse. I highly recommend Rebecca, a true professional.

It has been a pleasure working with Kim. It is obvious that she enjoys what she does as a designer/consultant. She listened to what we were looking for in our purchase; offered to come to our home for measurements to make sure the size was correct and brought fabric samples to our home to make sure the color was just right. With furniture being a major purchase, she wanted us to be 100% satisfied and the goal was accomplished! She is a true professional in design, sales and service and we have thoroughly enjoyed working with her! We look forward to seeing her again!

Traci was very helpful in assisting us with colors and answering all our questions.wd definitely recommend her. Traci Duva

We have been thrilled with our outstanding service from Rebecca at Ethan Allen Jacksonville! We moved from Virginia and sold all of our furniture and she has helped make our entire Florida home beautiful with a coastal theme with furniture pieces and fabrics. We have used Ethan Allen decorating services for our furniture in the past in Virginia, so we were already familiar with the process and decorating services. We feel lucky that we met Rebecca. She took the time to understand our style and preferences. She has terrific customer service and is available when we need her, coming to the house and bringing items to try in our house when needed. She designed a plan for a unique living room and it turned out beautifully! She has helped design our dining room, living room, kitchen and family room. We are anxiously awaiting more pieces! We highly recommend Rebecca!

I had a great experience working withTraci Duva at Ethan Allen. She was knowledgeable and helpful, and also patient and understanding when I changed my mind regarding our selections, which I did several times!
I recommend Ethan Allen without hesitation. The quality of the furniture is unsurpassed, as is the friendly helpful service.