Extra Space Storage, Ocala FL

Michele is a breath of fresh air in a world that is lacking in professionalism and courtesy. Thankyou for making a transition seamless and pleasant!

I had a good experience renting a unit at the Ocala office, thanks to Michelle who made the entire transaction quick and easy. Michelle was able to answer all my questions & concerns in a friendly & very professional manner, I would recommend this facility to anyone who is looking for a safe & secured storage and good customer service.

Michele (manager) from Extra Space in Ocala has been wonderful from the time we met. She is caring and understanding and did everything she could make my move easier.

Recently there was a rate change that I did not notice until it more than doubled. I called Michele and she did what she could to get it back to an affordable rate for me along with refunding some of my money. She was understanding and sympathetic when I told her I could not afford the new rate. She is the reason I am still with this company. Every Extra Space needs a manager like Michele!

Michele at 2020 SW 57th Ave Ocala, Fla.was awesome to work with. Very friendly and knowledgeable. Definitely a plus for your company.

Lovely place, affordable but it's the people in the office that makes the experience worth while. Thanks Michelle you were a great help.

Michele sellers assisted me in choosing a perfect size storage for my personal belongings! Great customer service would recommend to anyone who needs a storage in town!

I would absolutely recommend Extra Space Storage in a heartbeat! Michele (the manager) in the Ocala office was extremely helpful, and made sure every step of the way that we were ok. The units were clean, and easy to get to.
Can't say enough great things about them. VERY happy.

The units and area will maintained. The rental process was very quick and all done right there at the office. The personnel were very welcoming and helpful with all my questions.

The ladies are friendly they take time to explain everything. They make laugh from the minute I walk in.

Corporate has always been pro-customer and adept at problem solving. My local facility had a few issues initially w moving in (wasn’t a unit available in the size I bought over phone/ from afar) and they immediately accommodated my needs for extra space at the same price by giving me a 2nd unit across hall. The local manager was problematic. She was promptly replaced w an amazing equally pro-customer manager Michelle from ocala location. Michelle is just as friendly and preempts problems as well as solves any w friendly, professional and even joyous attitude. The prices are fair w no unexpected price hikes that I’ve had at every other facility, particularly CubeSmart that raised my prices dramatically and often. They’d more than doubled in one year. My contract w ExtraSpace was easily negotiated and honored. No harassment as I’ve experienced at other companies and since the firing of my first manager. Just follow the rules and you get left alone, w the exception of a friendly hello from Michelle, who remembers my name vs unit. 5 gold stars for Michelle as well as ExtraSpace.

Excellent space and location, easy to get into and out. Spaces are clean and neat. Ms. Deborah is super! Very helpful and professional. Definitely recommend Extra Space storage!

Michelle is AWESOME! Very easy process, it took just 15 minutes, for everything to be completed! Couldn’t be happier!

Greetings,
I and my husband are currently in the process of moving from Georgia to Ocala Florida, and we needed to find a Storage company to house our belongings. Extra Space Storage was just what we were looking for. The mother daughter team (the owners) of this Extra Space Storage facility were very friendly, helpful, knowledgeable and patient. The storage units are spacious, clean, air conditioned, and secure. The sign up options were creative, and fair. The price of their rental units are very affordable, and we even received a senior discount. We are so pleased to have completed this crucial step in our journey to relocate to a new city in the state of Florida. I highly recommend Extra Space Storage to those of you who want that assurance that your precious memories and valued belongings are stored in a safe, secure, pest free, security camera monitored space. You'll be glad you did.

Regards,
Donna L. Smith, Librarian

I’ve had a great experience so far. The storage unit was clean and the property manager (Michele Sellers) was very helpful and kind. She offered water and restrooms if we needed it. She went out of her way to make us feel welcome in many other ways. Even helped change out a damaged door lock. Never had this kind of interaction with my previous storage companies. Thanks Michele!

We just moved into our units. My son and myself. We are so excited to be here. We’ve rented before when we lived in Colorado and each time we have not been disappointed. Manager Michelle has so great in welcoming us back. Great job Michelle and your wonderful staffs great place to store everything. We highly recommend this place.