Extra Space Storage, Orlando FL

They are very grateful for the service and attention of the storage employees. They are very attentive, efficient and the customer service is extraordinary. They always seek to help clients, they call and look for options through the supervisor to help us. I appreciate the service and efficiency of the employees: Dena Schaefer, Natalie Alfaro and Yesenia Roque for everything

Dina is absolutely the best! She is so helpful. I’ve been with extra storage for a little over a year and I’ve had the best experience.

Dena is very professional, customer service at this location is very top notch. Would definitely recommend for a clean safe environment to store your personal belongings, etc.

Very clean, organized, no bug issues, friendly and helpful staff. I would recommend this place 100%.

Dena help me in the full process she was so helpful, positive and polite. The location is well mentain and clean.

The staff is friendly but they raised my rate twice in one year. No good, go somewhere else.

Ive always have come here when I need to place things in storage but this visit this time stand out. The lady’s are new faces two me. There was two of them today working and I come in I was welcome with so much love and just the whole time while getting everything for my unit. The lady who help me the most she is a rare jewel in the customer service field. I have had this much of service in a while her heart and work performance is one I will always be thankful for. And she explained everything to me as well as the other lady with a few extra details I needed. Thank you

Enjoy using them as a place to store my stuff. Hassle free and on top of fixing any issues on the spot!

The customer service from the manager Dena and the assistant managers Natalie and Maria far exceeded my expectations. They were highly professional, friendly, courteous and really just amazing. The facility was very clean. I am impressed. Thank you.

Dena has been wonderful! I have had a unit with extra space for a few Months now and Dena has been very informative and always answers all my questions. Thank you Dena!

Deena was helpful, supportive, empathetic and efficient in addressing my concerns. She made me feel as though I am a valued customer. She demonstrated integrity by keeping her word to follow up with me. I’m appreciative

My family has had a unit at the South Orange Avenue location for over 18 months. The facility is always clean, and the staff is very friendly and helpful. The location manager, Dena, is open to suggestions to improve the facility and she looks for ways to help customers have the best experience possible while doing what she can to save them time and money.

Extra Space Storage is a five-star storage facility. I have been a customer for many years having 2 storage units in New York as well as 1 in Florida the state I moved to 6 years ago. The facilities are immaculate and the people that work there are considerate, professional and there to help you in any way. I highly recommend Extra Space Storage and a special thanks to John the manager at the Plainview, NY facility and Dina down here in Kissimmee, FL. They both have gone above and beyond anytime I had a need that had to be met.

Im visiting again and doing business again
last month I'm pleased with the business I get in this storage place (extra space)
Comfortable to get into my place units also Natalie when step by step to fit in my budget and my needs.
Thank Natalie for your cooperation.
I recommend this place

So pleased with the customer service provided by Natalie. She was very friendly and through, made the process so easy. I would highly recommend to my friends and family! Thank you so much Natalie!

I have such a respect for Natalie because she was a great help and helped me understand the process and importance of have my stuff stored way and all of the policies.as well. I hope this company appreciates her. She is very attentive and on top of things as well. I want her to be recognised by Extra Storage for a Job well Done.