Eyeglass World, Altamonte Springs FL

Tony and team are both professional and personal. They have a good selection of frames to choose from and provide the highest quality of care.

I visited the Alatamonte, FL location
Best place to go for eyeglasses. The crew there was absolutely fantastic! Everyone was friendly and very helpful. I will absolutely go back when it’s time for new glasses. I broke my glasses and they helped me not only get a pair that day but the wonderful young lady that helped me also solved an issue I had with every pair of glasses I’ve had in the past. She showed me I was buying glasses that were not the right size. Who knew glasses came in different sizes for different size heads! I thought only the style and size of the lens is what to look for. Now I know the come in different widths. No one ever explained that to me and every pair I’ve ever bought (not at eyeglass world) one of the bars that rest on the ear would break off.
Thank you eyeglass world for a great pair of comfortable glasses! You all ROCK!

Had a great experience here. Got to my vision appointment and right after I worked with someone with glasses. I was greeted by an employee that gave me a small glasses box and told me to take a look. I found about 15 pair that I wanted to try. They were very patient with me as I have difficulty find frames that fit (got a big head) so they worked with me and got the perfect frames for both glasses and sunglasses. Just waiting for them to arrive, but the service was excellent!

We went to them for eye glasses in an hour and was told it would take an a couple of weeks. If we knew that we would have gone back to target. False advertising!

I really liked the service and the treatment of all their employees. The glasses for my daughter were perfect and they were delivered to me just at the agreed time.thanks

Very rude when I first came in. Had someone that didn't know what they were doing do the eye check. Almost poked my eye out with the air machine. Took over 3 hours for an eye exam.

I had a great experience. Everyone was super helpful. The process was quick and easy. I will definitely use them again.

Honestly great service and they made my trip quick. I got booked pretty early and I got my glasses the next day. The people were friendly and polite. Honestly the best I’ve been to. Great service all around from the staff working.

Today i dropped my glasses at the parking lot at work and a car accidentally ran over my glasses. I immediately freaked out, not only its the weekend but also it was already five o'clock. I knew i was in trouble so i drove to eye world arriving at 5: 15 and they were open until 6. Let me tell you these Angels went above and beyond the call of duty to make sure i had a replacement just so i didn't go without a pair until monday. I am so forever grateful for this amazing staff. You guys are awesome! Thank you-

Needed something to get by on why I waited for my upcoming eye exam and insurance covered eye glasses, the pair I got from Eyeglass World are spot on, perfect for what I need, when I needed them, and a good choice of glasses to choose from.

First step in the door we were treated like we had a virus. My 2yr old didn’t want her temp taken so the lady was rudely like “can u help” A thousand questions on how I would be paying for glasses! ALL I was there for was to look then go from there! Frames may be reasonably priced but where they get you is anti glare and any extra is additional fees! Needless to say I was so not pleased with the intro 3min customer service that we didn’t even look, we left. Never again!

I just want to say my experience at eyeglass World in Altamonte Springs was truly a joy. I was greeted by the friendliest staff. The manager I think his name is Tony he went above and beyond to ensure my satisfaction. You definitely have one outstanding Manager within that young man. I had not such a great experience at your store on colonial Avenue in Orlando Florida. Tony went above and beyond to make my horrible experience at the other location right! I will recommend anyone looking for eyewear to visit the Altamonte Springs location.

Manager Tony Andres was great. I brought my elderly mom in for an adjustment after her frame was bent when she fell earlier this week. He came to the car and assessed her glasses, took them back in the store, and quickly came back with the frame adjusted. Took less than 5 minutes, and I didn't have to get mom's walker out of the car, shuffle her inside, etc. Thanks, Tony!

The doctors assistant was awful.lauren told me my insurance copay was $19.99 however i later found out my copay is $0 and she charged me for a photo without consent or knowledge.this place is sketchy and would not recommend you get your eye exam here.they will scam you into paying extra without even explaining it to you.i will never be coming back.

Juli was so helpful. She help out with frames and found the best deals with our insurance. I bought 4 pairs of glasses for less than 200.00 and my kids had them in less then 2 hours. July was so personable and listened instead of trying to sell and once she got all the info was able to give options. I admire her listening skills and think she is a priceless asset to eyeglass world. Thank you for everything you did for us.

Kimberley was awesome, she took the time to explain everything to me even explained the break down of my insurance. Would definitely recommend her and this location! Thank you Kimberley!

I had made an appointment for 9: 30 AM, on a Saturday morning. Now, I do realize that there is a health crisis going on, but the very least that could have been done was notify me of the new hours so I wouldn't waste time or gas showing up at 9: 30 in the morning. I don't think that is asking too much.

I showed up 30 minutes early, filled out the paperwork, and sat in the lobby watching 3 people come in after me be seen before me. I cancelled and walked out 12 minutes after my appointment. The office is dirty with stained walls and gross carpet and the receptionist is rude and condescending. I asked a question about the dilation form and got a snide look and a sarcastic reply. This place is ghetto. I should have read the reviews before making the appointment. I could have saved the gas, contour self a favor and avoid this place.

Excellent service by the girls I think her name is Kimberly I forgot the name of the other lady that took care of me. I’m sorry about that. Tony was very helpful the first night I went to the store I can back to shopped because of his excellent customer service skill. Keep up the great work.

Tremendous service very professional and understanding! Lost my glasses and they went over and above to replace same day. Brilliant staff! Many thanks!