Family Dollar, North Lauderdale FL

To corporate office. If u guys care about your customers loyalty then u guys need to reevaluate your management team at store 6039 in north Lauderdale fl 33068. I witness your morning shift manger arguing with a customer about a mask then she walks in his face ready to fight him. Me and 2 other customer walk out of the store. I love shopping with u guys. But u need a new manager to better run the store. Todays date is 2-6-2021 time 10: 30am. Thank you.

The staff is extremely rude I went on a Monday morning my daughter dropped $10 and they accused her taking someone else's money i will never go there again

This family dollar is horrible they don’t answer their calls and they have sketchy things happen there. I bought my father a $100 eBay gift card from there on Father’s Day with cash and the money isn’t on the card. The store associate stole the money! She told me I could only use cash when purchasing the card because I was going to use my debit card. I called eBay and have communicated with the multiple times about the situation and they said money was never put on the card. Now when I try and contact the store no one answers.

The Employe that trying so hard to be a man is a very rude uneducated little girl. Respect is needed so badly at this location. I truly believe they have a elementary dropout working as an employee here

I rate this store and these 3 quote on quote managers a zero. This is by far the most unorganized and filthiest unattractive store that I've ever been in. The 3 managers (Darlene, Ms. Wilson and Dale) are very incompetent, terrible attitudes, beyond rude and has absolutely no clue about anything asked. The customer service is as poor as it could get. Darlene didn't know how to do a refund, she actually used her personal phone calculator and after 20 minutes of trying to figure out how to refund me a $5.00 overage, she gave up and told me to come back tomorrow since Ms. T was the one who did this transaction the wrong way. I went back the following day at 9: 30 am and Ms. Wilson (Not sure if that's her real name, she had short, reddish colored hair) said to come back after 11am because it was too early to do a refund. At this point, I was beyond baffled. I asked for the name and number to the District store manager and Dale said. I don't know the name or phone number of the District manager but when the store manager Carlos makes his rounds, I'll ask him whose the District manager. Omg! Unbelievable! #Very Sad. I then went to the Family Dollar on McNab and 81St, where the store was very clean, organized and inviting. The young lady that assisted me was very pleasant and without any questions, hesitation or incompetence she made the correction and refunded me the overage and the name and number to the District manager was posted on the the door for the customers to see as it should be.

STORE IS SUPPOSED TO OPEN AT 9am GOT HERE AT 9: 15 THE DOOR LOCK EVEN THEIR EMPLOYEE WAS STANDING OUTSIDE LOOKING CONFUSED! DECIDED TO WAIT A LIL LONGER IT IS NOW 9: 30 AND THE PERSON WHO IS SUPPOSED TO OPEN THE STORE IS JUST NOW GETTING HERE SMH. AND WE ALL STILL HAD TO WAIT OUTSIDE AN EXTRA 5 MINS FOR THEM TO PREPARE THE STORE I WILL NOT BE BACK ONLY WAITED BECAUSE OF THIS VERY IMPORTANT ITEM I NEEDED.

The food was expired I went back and things were still expired on shelf and they were giving me a hassle smh terrible.