FedEx Office Print & Ship Center, North Palm Beach FL

What's so difficult about saying hello, welcome, how can I help you? Walking into this place feels like walking into a dive bar in hell's kitchen.

Horribly slow, poor customer service. Expect to be there for at least 20 minutes at any point of the day.

I sent a an important shipment next morning air that was not delivered. Fed Ex customer service said that the store it was shipped from had to change the delivery address. The worker at this store was rude and unhelpful. He said he could not help me.

The customer service at this place is abysmal. The man I spoke to was super unhelpful. I asked about shipping diagnostic specimens and first he told it couldn’t be done. When I called my boss (bc we use FedEx all the time to ship to and from our lab!), and went back in to explain, he said “oh yes, FedEx does that, but not here”; when I asked where, he had no idea and was super rude. He was very curt to people in front of us (loudly saying “do you have an account, no? You’re gonna need an ID.etc etc). He does not need to be working at the front desk in customer service.

Heather and Gio were extremely knowledged and customer friendly with my print request. They took the time to thoroughly review all options and pricing for my print job and then ensure the job was exactly how I wanted it. I couldn't have asked for a better experience. I will DEFINITELY come back and recommend this location due to the exceptional customer service, clean store, and knowledge provided to me.

The company I work for had to overnight a proposal to TX. I called the store several times with questions, and they were helpful each time. We had to have several hundred pages printed, and they were able to expedite the process. When my boss went to pick everything up and prepare the order for shipping, Geo made sure she was taken care of. We appreciate his excellent customer service.

Avoid this store at all costs, horrible service, better to print yourself or deliver the package yourself.

I had a terrible experience here! I was completely ignored. I waited for a very long time in the office for assistance and no one asked if I needed help. No one assisted me and after waiting for more than half an hour of waiting for help, I left. Their service is awful and I recommend no one come here.
They don't even deserve the 2 stars they got.

Can't hold a package more than 5 days is ridiculous. Must call FedEx They pick it up take back to there FedEx center and then bring it back the store will hold it for 5 more days. No wonder our country is so ****** up it all starts at the bottom and works its way up.

Read the reviews this place is awful. There were 3 employees and a manger on the floor all doing nothing when I asked to print less than 20 pages they said they were too busy at the moment and would need 24 hours to “complete the order”. Looks like ex-convicts work here, needless to say no high school education. How does this place stay in business?

This place is not worth 1 star. Go try Abacoa Plaza UPS Store for great fast and friendly service. Waited 30 min at FEDEX and gave up. Took 2 minutes at UPS. Will never go to this FedEx again.

I have never in my life seen a group of more lethargic employees in my life as I did at the North Palm Beach, FL Fed Ex location. There was a line of half a dozen customers and 3 Fed Ex employees. One worked the register while the other two just stood there. All I needed to do was pick up a package. Corporate should really evaluate the management at this location. Very pathetic.

The customer service here is horrible. Rude and unorganized. I will bring my business elsewhere.

They are a mess! I have been using them for a few years for my business needs and they seem to be consistently under-staffed. I sent in something to be printed, they sent me an email saying it is finished and here I am waiting 15 mins later. Unreal.

Be prepared to wait a long time regardless of how many are in line ahead of you. For some reason there are always 5-6 employees behind the counter but only one actually serving customers. This is the slowest fedex store I have ever experienced.

I asked to have some copies made collated and bound together in the staff was extremely rude and told me to go use the copying machine with credit card entry system that is not very helpful at all

I love this location. They were a huge help whenever I need a large photo printed or a fax sent.

Worst experience ever. The employees were more concerned about discussing their InstaGram accounts with each other than helping the customers. I will not return to this location.

I was here yesterday (Friday) and with four employees working, only one was on a cash register. This person took care of payment for packages, as well as payment for copies as the automated system was down. The line was out the door!
Of course I forgot to print something and am back at 8am on a Saturday (which is when they open). Three people are waiting outside at 8: 13am. Lights aren't on and doors are locked.

Almost 10 people in line. 1 employee at the counter. Horrid service. 45 freaking minuets to send a fax and get the dammed receipt! Terrible, deserves 0 stars!