FedEx Ship Center, Longwood FL

Their drivers are irresponsible and delivered a $600 package to the wrong address and I have contacted an attorney and what he did is a federal offense and I will be pressing charges against the driver for grand theft

Went to check about a call I had gotten and the woman was rude to me and others in the office. Heaven forbid she has to do her job.

I shipped a valuable 80 years old harp from Michigan to Sanford Florida. The handle for the hard case got detached from the case with the label and the instrument got lost. I got a notice for pick up but only the handle got delivered. Madelyn and Madrid the store managers at the pickup location in Longwood treat me with kindness and they showed a lot of sympathy for me. They are working around the clock to find my missing shipment. After 2 days of searching and phone calls to trace my shipment, they were able to find it. I didn't receive the instrument yet! But I trust FedEx Longwood staff that they will get it back to me. I will update this review when I get the shipment.

Very intrusive about personal information. Over priced, was cheaper to send USPS by more than 20 percent. USPS did not ask for any of the personal information that FedEx demanded to ship packages.

This branch in Longwood did not have a printer to print out your label from your phone it was a fiasco I had to send it to the gentleman that work there and then he it took him so long to print it out try another FedEx.

No standard materials stocked. Had to wait in a 20 min line to get an envelop to drop in the box.

There nice, but they charge. 30 cents for a receipt to drop off Federal Express package. Only thing I did not like, receipt should be free, my opinion.

Dennis Madrid went way out of his way to get me my package. It contained surgical electrodes for a spinal tumor removal surgery in a kid. Those electrodes allow us to assess motor function during the surgery. It is a matter of this kid walking out of surgery, or spending the rest of her life in a wheel chair. Very, very grateful for his help in getting it there on time.

I had ordered a very important package and i had choose next day shipping, it had told me that it was being delivered at 3pm but 20 mins later it had told me the business was closed and no delivery was attempted, it has now been 4 days and i still have not received my package! RIDICULES! Using UPS!

I was driving to work and all of southern i saw a fleet of fedex trucks i was then wonder if they where hiring

Save yourself some aggravation and go across the street to UPS. Horrible customer service and have never delivered on time.

By far one of many great Fedex shipping centers I have ever been to. I was treated with respect and the people at the front desk will go out their way to help. The drivers work hard and still manage to keep a smile on their face when delivering. I will forever continue to use Fedex and will recommend this location to family and friends.

Front-end of FedEx distribution depot has an Express shipping desk. Very utilitarian, but friendly service.

Didn't deliver payroll checks on time. I had to drive to pick up the checks for the whole office!

When I showed up the office was open but there wasn't anybody up front. I had to wait in there for about 15 minutes before somebody walked in.

Other than the fact I had to wait so long, once somebody was up there helping me I was out within 5 minutes.

Noone here wants to help. Terrible service the entire time. Others in line would agree since they were rolling their eyes when the representative was chatting with her coworker about nothing to do with work. Gotta love when you can go to a business and the workers dont help anyone else but themselves. And thank you gor deterring me from being an fedex customer.

It is really bothersome and upsetting trying to get some help from this place. There is no phone number listed for this facility where there will be a human being to help you to get your package. It should be listed for customer support. The company where I order my item should use USPS or downgrading to UPS.

My amazon PRIME packages are always delivered late. One was supposed to be delivered on a friday. It was at the facility at 7: 44 am on friday. I was supposed to have it by 8 pm that night. It never came. The next day.nothing. I was finally told by the following Tuesday it would be delivered. WHAT?