Fifth Third Bank & ATM, Lake Worth Beach FL

Flor is the best.teller to slow waiting on my car for deposit 15 minutes no knowledge from teller

Opened an account because I can get my pay check 2 days early. Went into the bank for the first time today and I was very pleased. Brianna was awesome! She was quick, efficient and very friendly. 5 stars because of her!

Just don’t. The experience here is atrocious. The tellers are too busy to attend you in a appropriate time frame so you’ll end up spending 50 mins to 1 1/2 hours here. Frensisca the branch manger tried very ineffectually to resolve issues, “because the atm not accepting deposits is not a bank issue. Excessive overdraft fees, also not a bank issue. ” If this was an issue of fees or even money I would NOT be writing this review. But this is about poor customer service, a frank arrogance to ever present thought out todays industry’s sadly. I don’t leave bad reviews unless it’s an exceptionally bad experience. This was one of those. If you are determined to go with Fifth Third please find another branch.

Complete waste of time.
Applied for an equity line. The woman taking the application was incompetent at best. No clue what she was doing and it felt like we were walking her through the application.
After 3 months of waiting they said we had to resubmit our paperwork since we weren't with the bank long enough.
Then 2 months later they denied the loan despite us making more than enough income.
Stay away from this place

Just terrible! Do not waste your time and energy at this place! I made the mistake of opening an account here, the banker is extremely rude. She doesn’t let you speak, she interrupts you and ignores your questions and concerns. She has a bad attitude and bad customer service. She made a mistake in my account and than blamed me for it! What the!? Hate this place. DONT GO HERE!

I was out of town and decided to talk to an office banker. The lady said she is with a customer and yet came out with a series of questions of I want to do and not letting me sitting down in her office. She was very unprofessional with her sassy mannerisms in way as though she didn't want provide any service, showed me zero patience, and wanted nothing to do with me. She started saying my lender is lying to me and my certified accountant is not knowledgeable about an escrowed account. Such a let down because I always have had good experiences with the bank till I came to this branch. So upset beyond words because I didn't think this would happen. In 5 five minutes, my day got destroyed my her.

Been calling customer service for 3 days now and no one awnsered just on hold for hours. I texted the text message customer service and no response. I only have an issue with the app and NOBODY CAN HELP ME

The customer service at this bank was very weIcoming I was helped by Ms Polmann she was amazing very knowledgeable, and immediately helped me with the right product. Great customer service!

Tired of the big banks who are all cutting their services. Happy to have a bank now with a personal feel and great financial products. (They even know my name!)