Fine European Watch Repair, Jacksonville FL

My wife and I both needed watch batteries. We stopped in and got great, fast service, at a very fair price. Very refreshing to get great customer service in an "old school" business. Highly recommended this shop to anyone!

I took in a treasured Tissot watch that a trusted jeweler failed to repair. While I was waiting, they successfully repaired the watch and didn’t even charge me. They said they would order a new movement to have in stock just in case my watch stopped working again, which it has not. This is a great shop with true, fine craftsmen/women who take pride in their work. Cannot rate them highly enough. Thank you!

I took in a seiko with the 6r15 movement that was magnetized and not keeping time. The watchmaker informed me that the watch movement needed “cleaning” and quoted me 100 dollars. Service was completed and watch us running well. I initially had a lower review because I did not understand the full services that were applied to the watch but this has been clarified and I am happy with the service I received.

Excellent, friendly service on a sentimentally important timepiece, a Swiss-made Bulova Accutron I've owned since 2006. I'd previously signed up for a "free battery replacement program" with a jewelry store in Minnesota because it seemed to be going through batteries at a good clip. As it turns out they weren't exactly replacing my watch battery on that program. Upon examining the timepiece, the owner at Fine Euro wondered who told me it wasn't battery? I described the situation to her. She then explained that the battery was rather difficult to remove, hadn't been replaced in many years, and started leaking into the interior mechanicals. After an honest, $20 service the watch is now snapping around perfectly -better than ever. And as to the people below leaving poor reviews on here because of masks and so on: all I can say to that is -if you want to service your luxury European watch with someone harboring an IQ below 100, make sure you visit a heavily masked shop.

Amazing shop, great owner who really cares about his customers. Highly recommend for anything regarding your watch!

Brought in an older Seiko having problems. They examined it for free, found no issues (just user error). As well replaced the battery for a more than reasonable price. Best place I've been to and will return in the future for any watch needs.

I took a pocket watch in today to see if they offered refinishing. There were 2 customers in front of me. There were two individuals (man and woman) behind the counter. The man had NO mask on and the woman was wearing hers beneath her nose. There were no signs for social distancing. There were no hand sanitizer containers. When it was my turn, the man asked if he could help me. I said he could if he would put a mask on. He looked a bit startled and said I was "safe" and masks were not required. The woman then offered to help. Without doing any hand sanitizing after helping the previous customer, she asked me to hand over the watch so she could see it. I declined and left the shop. THIS IS EXACTLY WHY OUR STATE CONTINUES TO BE AN EPICENTER OF COVID. SURELY, these store owners know that they are in a position to spread the virus. SURELY they know what they are supposed to do. I hope no one else goes there until they implement the WIDELY distributed best practices.

Super nice people - dropped everything and fixed my watch on the spot - " a loose screw" - and no charge, either. Amazingly kind and honest I am so happy to have my watch working again. Thank you Valerie!

Customer for a years. The owner, as well as employees, are knowledgable, professional and friendly.
Would definitely recommend the Shop, regardless of necessity to simple change the battery for quartz watch, or the most complicated work on repairments famous brand names watches, as a Rolex, Tag Heur, Omega, etc.

Dear Ms. Victoria Cinnotti First of all, I would like to thank you for your time, to write a review of my service. I always appreciate it, if the review is telling a true story. In your case I have to disagree with your story, we do not have the same recollection of it. You came to my store, looking for your boyfriend Rolex watch, which you want it to pick it up for him. When I ask you about a repair ticket you told me, you don't have it and you do not even know what kind of Rolex he has. Then I ask you his name, and I went to look for the watch. I could not find any under his name which you give me, so I told you, I do not have his watch. You keeped telling me, that the watch is with me and told me, he called me just before you came. I told you, he did not, so you must be in a wrong place and anyhow without ticket or a call from the customer, I would not give any watch out to anyone. After that you was telling me, I am rude and you do have more thousand follower somewhere in a world of the internet. You did not even know where you should go to pick up your boyfriend watch. Instant of calling him, you where arguing with me about picking up a Rolex watch, which I did not have it! I wish you would be truthful about your visit to the Fine European watch repair!

This woman Victoria C came into Valerie's shop to pick up her boyfriend Rolex, without any ticket, or any information! When Valery refuses to give her any Watch, (it turns out she was in the wrong shop) she started to give Valery a hard time. She was rude and Obnoxious,  No one in the there right mind would give her anything without a ticket. Valerie handled the situation in the most professionalism, and kindness, if you click on her name you will find no one under this name so she was and is fake! I just hate it when someone tries to ruin a nice lady profile when she was the one who should be looked down to. She has the nerve to post anything negative to any site. Valerie is the best Watch Repair lady on the East coast Period!

Utterly disgusted by the treatment from “Valerie”. As a consumer, and Rolex collector, I certainly expect better treatment from an establishment looking to affiliate themself with the luxury Rolex brand. My experience was anything but pleasant. A nice man was helping me and answering my questions regarding a repair when Valerie interrupted aggressively with a raised voice cutting me off before even taking the time to listen or address my concerns. Hostile would be the accurate would to describe her demeanor. Don’t waste your time with this place, they do not value their customers.

The lady there was amazing and helped me with my new watch at lunch and was very fast and very nice. People are rarely so helpful these days. Thank you so much again!

Would not stand behind their work had my Rolex watch serviced after 6 months watch stopped and wanted hundreds of dollars again. They said I hit the watch brought it to a certified Rolex dealer and they said it just needs to be service the right way.

This is the best place I've known to get your watch fixed lot of Europeans in this town especially on Southside they take pride in their work unlike other places

Absolutely fantastic service.we had to go after my dive watch 3 times on the repair but Valery stayed positive and friendly throughout.and there was no additional charge.

All of my watches go here for service, maintenance and sizing.
Very trustworthy and dependable.

I went in to have my Omega watch battery replaced and they not only did that but pressure tested and adjusted my watch band for the price of the battery. Valerie was very nice and I can’t imagine a better person to fix your watch. Since I have been in the military for 30 years I could tell from stepping in the shop that it is very patriotic, the people are honest and reputable. I was so impressed with the service and friendly people I brought my Baume & Mercier watch in to have it cleaned and I am confident they will do an excellent job with that watch as well.