Five Star Collision Center, Port St Joe FL

They were super nice and helpful to my mom and I when we called about my grandparents vehicle after we hit a deer! They were very friendly and great service!

Hands down Winner for Best Customer Support!
Went out of their way to cover Subaru expenses that the insurance wasn't willing to pay. They mean it, when they say, they WILL Take Care of You!

Matt and Katie were fabulous. Five Star is appropriately named and does not disappoint.

Katie is the BOMB! So helpful, efficient and friendly, actually a good experience. Body work is great! Thanks!

Take your car elsewhere this place is over charging people like crazy! If your insurance is paying awesome! But if you’re paying out of pocket take it somewhere else! Insurance companies should investigate how much this place is charging people!

See the attached photo! The lady in the office who built the quote said they are not ordering any parts for it but as you can see 458 dollars on parts. 11.8 hours of body labor to remove the bumper and quarter fender and then to reinstall it! (It take 1 hour maybe to remove both and 1 hour maybe to reinstall the bumber and quarter fender) Then charging 9.2 hours to paint a bumper and quarter fender. (9.2 hours to paint a bumper and a quarter fender) Then charging mechanical labor when it’s a bumper and quarter fender! No mechanical labor involved! (It’s a scratch on the bumper and quarter fender) Then they are charging 414 dollars in paint! It does not cost 414 dollars of paint to paint a bumper and quarter fender! MIND BLOWN! And she looked me in the eyes and said yes that’s what it costs to fix 2 scratches on the bumper and quarter fender!

Update! I will not remove the posting! Considering I have an estimate and a picture of the estimate you wrote! I would want the review removed also when someone finally called you out for over charging people! I wonder if insurance companies realize how much you are over charging people! This Also Explains the only good reviews they have trying to black mail people who leave negative reviews! That explains the getting away with overcharging people!

Seems like Most people like me and I am an enjoyable person!
I go out of my way to help people and that is exactly What I was trying to do was help a girl you guys were overcharging and you know it!

Jodean User Profile
Jodean
January 2023
Fantastic Guest! Cleaned everything and left the cabin in pristine condition!
Stacey User Profile
Stacey
November 2022
James and his family were wonderful guests! He was very communicative, respectful of the house rules, and left the house in great shape. He even cleaned up some trash the bears had dragged onto the property! I’d be happy to host him and his family again any time
David User Profile
David
November 2022
James and his family were wonderful guests. We highly recommend James to all future hosts, and he is always welcome to come back.
Tammie User Profile
Tammie
August 2022
James is a good guest. Thank you
John User Profile
John
March 2021
The best even helpful to the neighbors.
Gary User Profile
Gary
December 2020
James was a last minute booking. He was very understanding waiting for housekeeping to finish. He is very personable and we enjoyed conversation. I would have him back at anytime
Vacasa Arkansas User Profile
Vacasa Arkansas
June 2020
James was a great guest! Place was left clean and communication was smooth as can be. It will be our pleasure to host his next stay.
Michael User Profile
Michael
April 2020
Very nice guy Excellent Guest!
Kenny User Profile
Kenny
August 2019
James was my very first customer and left the cabin very clean. Absolutely no problems.thanks James.hope my future customers are as considerate!
Debra User Profile
Debra
July 2019
James and family were great guests at my home. Definitely would have them here again!