Flaco's Mexican Specialties & Steak house

We have been coming here for years and it never disappoints. The staff is very accommodating and friendly. It is refreshing seeing the same people over the years. They always make us feel like family.

The queso was very soupy. The enchiladas were just okay. My husband loved the crunchy beef taco, said it was the best thing he had. The servers were great and the speed of everything was good. We were just a little disappointed in the food.

Wonderful outside seating area, great food and service. Fajitas were enough for two to share and enchiladas were mor than my wife could eat. Looks like left overs for dinner:)

Horrible service. Waited for a table for 25 min which was no problem at all. Once we Sat down, did not get greeted until about 15 min later. Server took our drink order, but the drinks never came. Then 20 min later, a different server asked if we wanted to get drinks started.told them we had already ordered drinks but we ordered them again. Finally got our drinks. Ordered our food 15 min later, and the food never got the put in, (this food order was taken from a third person now to approach us) Our drinks sat empty (we would have been more patient if we had at least our drinks), ordered a round of drinks from 2 different people, still no drinks. Then when I approached the bar, one of the servers told us "I didn't take your drink order only your food order" so i asked to get our drinks. She said sure! Finally got a round of drinks
after 35 min. One hour and 30 min later our food still never showed up. Asked to cancel the food and for our check then our food magically showed up. They later apologized saying they were short staffed which is understandable - but had 3-4 different people coming to ask us for drinks and food orders but never received them. Then proceeded to get an attitude from the staff when we complained about the wait after 2 hours! Not even a drink for us to sip on while we waited. Watched multiple people at other tables complain and leave, also watched a table much larger than ours get their food before us and they told us "your food is coming". Sat and waited 2 hours before we got our food.no manager or owner around. When a “manager” approached us he laughed at our birthday guest….

There was a 4% charge on our bill. The staff said it was a credit card fee. He said “it’s not Flacco’s it’s the credit card company’. They also charged us for a refill of salsa. He said Flacco’s just started these new charges last month. Total rip-off!

This is a good restaurant, food is decent. Pricey but decent. I ordered fajitas and as it come with rice and beans I was going to share with my 4 year old. When I got the plate I saw that it had guacamole salad and sour cream on the same plate which my daughter did not like so the server offered to bring a plate of rice and beans. I said no it’s fine but he brought it anyways and charged my bill $3.98 for each rice and beans. Then they charged me $25.60 gratuity fee. My party was just my family (4members). I like it but I will not be going back.because if I pay a tip, it is because I consider their service to be good.

We come here basically weekly with our young family, everyone loves the food! Our extended family come and join us occasionally and love the drinks.

It really is a very inclusive place with great food and atmosphere.

BE AWARE: There is a 4% extra charge, when you use your credit card. Read your bill there is a disclosure: "CREDIT CARD ADD 4% MERCHANT FEE". I didn't see it. I called the restaurant just to tell the manager that customers would appreciate if the waiters would let you know about the charge when you use a credit card. When I called to ask the Manager to have the wait staff to inform customers of this charge when they presented a credit card, was very sarcastic. He needs to learn a little customer service skill.

Very good food and large portions. The people working there were very nice. Our order got a little messed up and they quickly fixed it and were very understanding and kind about it. Will return once in the area again.

We are new in town, from Texas, and we love this place. The mole enchiladas and tampiqueno steak are legit and kids meals are a great bargain. The patio is very spacious and service is excellent. We will be back often!

Basic Mexican fare. Nothing to rave about. We sat outside and that was nice. You get unfiltered water but no ice to keep the water cold. I had a taco salad, it was ok. My husband had steak Chimichaunga. He said it was average tasting. Rest of the group had Enchiladas and rice or cheese quesadilla. Salsas are hot and cheese dip is average. Chips were good.

What a great first experience at Flaco's! The bartender was great, the food is fresh & delicious and we loved the overall ambiance! Can't wait to visit again soon!

Has a large inside and outside dining areas. Food was good and almost as important the decibel level was low. You could hear the music they were playing and hear the people you were dining with. So many restaurants are so loud it is not welcoming. Flaco's is a new go to restaurant for us.

Best Mexican food we have found in Naples. Staff was very friendly. The food was excellent. You can tell everything was made fresh.

They charge for chips and salsa that they give you without saying anything about a charge. Cheese on enchiladas looks like pizza hut. Also slow service even restaurant was slow.

Overall I would not recommend this spot. The waitress was pleasant but the food was far from okay. Not to mention we found two bug in two different beers. The food was dry and not very flavorful. Will not be returning as of now

The good: The greeters are nice & inviting, the ambience was nice and the modelo on tap was cold.
The bad: Me and my wife both agreed that the quality and taste of the food is equivalent to when you were kids and you decided to "play restaurant" at home. We ordered Ceviche, Seafood enchiladas & Veggie enchiladas.and it was about as unauthentic and bad as it could've possibly been.

Our family has been coming to Flaco's for years, and we can honestly say, we have NEVER had a bad meal. Always, fresh and hot.

Upon arriving we were greeted with a big smile by the hostess. Once sat the server was there with a bottle of water and ready to take our drink order. We ordered one Margarita on the rocks and 1 frozen strawberry Margarita. Both were very refreshing. While we were waiting for our drinks to arrive the owner came over to say Hi and to welcome us to flacos. We both ordered the carne Tampiquena Which was served with beans, yellow rice, and a cheese enchilada. The steak was grilled to perfection. For dessert we ordered deep fried ice cream and cappuccino. The entire dinner was perfect from start to finish. We will definitely be back soon.

They have a friendly staff and nice outdoor patio area. The chips and salsa were delicious and fresh. They leave a nice glass jug on the table. Their drinks looked yummy, but I didn't order alcohol. Wonderful