Florida Department of Health in Hillsborough County

So, you make an appointment for a vaccine form to be signed and wait 1.5hrs plus. Horrible service for something very simple.

This place is the worst! What’s the point of giving an appointment if you are going to make people wait for hours. Employees are extremely slow. I saw a nurse finish up with a patent and 45 mins later call the next person. They are constantly crossing from one side to the other and chatting with coworkers. Ridiculous! I finally ended up leaving without being seen.

This office is so unprofessional they try to conduct business the correct way and still come off unprofessional. They never answer the phones, they pick up and put you back on hold. They change things without your knowledge and give you misinformation. I hate dealing with them and the ghetto employees they have. ZERO STARS DO NOT RECOMMEND!

My friends and I checked in first but the nurse never called until I asked them to. They served everyone else who checked in after we did. Is this not a first come first serve service?
Very disorganized facility. Some staffs don’t even wear mask during Covid pandemic.

To start the employees are very nice, however this is the longest wait I’ve ever had to go through, I literally got here at 7: 40 am and just left it’s 12: 40 I had to spend 5 hours here. The employees tried their best to have everything run smoothly, but this is definitely rush time for either getting vaccines or coming for the vaccine exemption so come at 7 am if you don’t want to wait as long as I did.

I was there before opening @ 7: 30 and the fifth person in line (second person there for vaccines). They had many employees walking floor an going in and out of doors. However they did not call the fist person until 50 minutes later. How ridiculous is this? There was not a care, concern, or respect for people's time. Once seen by nurse she was extremely professional and informative. I believe her name is Lashawn.

Absolutely the laziest set of people I've ever met in my life. This place is ******* joke. The staff makes up rules daily depending on how much work they feel like doing or not doing that day. Rude lazy people. I never do reviews but this place is absolutely unreal it blows my mind.

Very bad customer service, the supervisor lady named Adrianna was pretty bad, no surprise her staffs follow her lead.

Ridiculous wait times. Came in for an exemption form and waited almost THREE HOURS. For a form. At 11 they told us Told us we’d be seen at 1: 15. Didn’t get called back until 2. Nurse took 60 seconds to print ONE FORM and we were done. Why they couldn’t do that at 11 or right there at the front is apparently beyond their thinking skills.

When I called before hand they said the form I needed was not appointment based and we could only get it with walk in. We did not need a nurse to walk us through the form. Just give us the stupid form and let us leave. INSANE.